Claims Specialist

4 weeks ago


Greater Bristol Area, United Kingdom Pertemps Network Group Full time

Position: Claims Handler

Location: Bristol, UK

Department: Property & Casualty Insurance Team


Role Summary: Join our client's dynamic Property & Casualty team in Bristol, part of the larger Insurance Group. The team handle a diverse range of property damage claims, including fire, water, subsidence, and construction damage. This role involves managing a caseload of subrogated recovery matters, guiding property recovery claims from inception through to litigation, as necessary.


The client offers a hybrid working policy where you will be expected to be working in the office approx. 2 - 3 days per week.


A competitive salary is on offer, with a host of fantastic company benefits, including:


- Life Assurance

- Group Personal Pension

- Income Protection

- Holiday Flex (Buy additional holidays)

- Cycling Scheme

- Travel Insurance

- Technology offers

- Discounted Gym Memberships

- Dental Insurance

- Health Screening


Working hours are Monday - Friday 09.30 am - 5.30 pm (35 hour week contract)

Standard holidays are 25 days plus Bank holidays.


Responsibilities:


  • Manage a large portfolio of property insurance claims.
  • Ensure timely and high-quality service delivery aligning with client SLAs.
  • Engage in continuous improvement efforts within the team, including training, process enhancements, and client service initiatives.
  • Accurately capture and report management information as per client and firm requirements.
  • Participate in business development and client relationship activities, including attending events and meetings, primarily in London.


Requirements:


  • Experience in claims handling, with a preference for candidates with litigation and insurance sector experience.
  • Strong understanding of legal procedures and civil procedure rules.
  • Exceptional organisational and multitasking skills.
  • Effective communication skills, adept in both verbal and written formats.
  • Proven ability to manage shifting priorities and adapt strategies accordingly.
  • Initiative-driven with strong problem-solving skills; knows when to escalate issues.
  • Ability to work collaboratively and independently in a fast-paced environment.
  • High level of professionalism, confidentiality, and integrity.


Opportunities:

  • The role offers significant autonomy with scope to manage high-value cases.
  • Involvement in firm-wide initiatives and potential for career progression through performance.


This position offers a challenging yet rewarding environment for a proactive and dedicated professional looking to advance their career in the insurance claims sector.


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