Claims Specialist
3 weeks ago
Position: Claims Handler
Location: Bristol, UK
Department: Property & Casualty Insurance Team
Role Summary: Join our client's dynamic Property & Casualty team in Bristol, part of the larger Insurance Group. The team handle a diverse range of property damage claims, including fire, water, subsidence, and construction damage. This role involves managing a caseload of subrogated recovery matters, guiding property recovery claims from inception through to litigation, as necessary.
The client offers a hybrid working policy where you will be expected to be working in the office approx. 2 - 3 days per week.
A competitive salary is on offer, with a host of fantastic company benefits, including:
- Life Assurance
- Group Personal Pension
- Income Protection
- Holiday Flex (Buy additional holidays)
- Cycling Scheme
- Travel Insurance
- Technology offers
- Discounted Gym Memberships
- Dental Insurance
- Health Screening
Working hours are Monday - Friday 09.30 am - 5.30 pm (35 hour week contract)
Standard holidays are 25 days plus Bank holidays.
Responsibilities:
- Manage a large portfolio of property insurance claims.
- Ensure timely and high-quality service delivery aligning with client SLAs.
- Engage in continuous improvement efforts within the team, including training, process enhancements, and client service initiatives.
- Accurately capture and report management information as per client and firm requirements.
- Participate in business development and client relationship activities, including attending events and meetings, primarily in London.
Requirements:
- Experience in claims handling, with a preference for candidates with litigation and insurance sector experience.
- Strong understanding of legal procedures and civil procedure rules.
- Exceptional organisational and multitasking skills.
- Effective communication skills, adept in both verbal and written formats.
- Proven ability to manage shifting priorities and adapt strategies accordingly.
- Initiative-driven with strong problem-solving skills; knows when to escalate issues.
- Ability to work collaboratively and independently in a fast-paced environment.
- High level of professionalism, confidentiality, and integrity.
Opportunities:
- The role offers significant autonomy with scope to manage high-value cases.
- Involvement in firm-wide initiatives and potential for career progression through performance.
This position offers a challenging yet rewarding environment for a proactive and dedicated professional looking to advance their career in the insurance claims sector.
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