Head of Sales

3 weeks ago

Southampton, United Kingdom Capilaux Full time

SUMMARY


Capilaux is working with an engineering business specialising in providing hard FM services for commercial properties across the South of England.


The business is looking for a strategically minded Head of Sales, who has a well built network, proven sales track record and the ability to mentor a high-performance team of dedicated sales professionals.


This position will be based in Southampton on a hybrid basis, with the expectation of spending 1 day per week in office, and the remainder of time visiting clients across the south region.


RESPONSIBILITIES

• Lead, motivate, and manage the account management and business development teams to achieve sales targets in accordance with the company business plan.

• Provide guidance, coaching, and mentorship to team members to help them reach their full potential.

• Foster a culture of collaboration, accountability, and continuous improvement within the sales department.

• Develop and implement strategic sales plans to achieve annual revenue and GP targets

• Identify and pursue new business opportunities while nurturing existing client relationships to maximise sales growth.

• Create and execute strategic account plans to drive long-term success and customer satisfaction.

• Oversee bid management processes, ensuring timely and high-quality submissions that align with client needs and company objectives.

• Build and maintain strong genuine relationships with key clients, understanding their needs and delivering tailored solutions.

• Collaborate cross-functionally to address client concerns, resolve issues, and drive customer satisfaction via net promoter score.

• Establish key performance indicators (KPIs) for the sales team and regularly monitor progress against targets against business plan.

• Analyse sales data and trends to identify areas for improvement and make data-driven decisions. • Prepare regular reports and presentations providing insights into sales performance and opportunities for growth.

• Ensure sales activities align with the company's objectives: For-the people, premium, protection, precision, profit, and planet.

• Champion initiatives that promote sustainability, ethical practices, and social responsibility within the sales department and across the organisation.

• Manage business development spend budgets.


MEETINGS TO ATTEND

• Group Sales Meeting

• Weekly operational meeting

• Weekly sales team meeting

• Board meeting

• Gate meetings


PERSONAL ATTRIBUTES ESSENTIAL

• Proven track record of success in sales leadership roles, with a focus on exceeding revenue targets and building high-performing teams.

• Strong understanding of sales processes, techniques, and best practices.

• Excellent communication, negotiation, and interpersonal skills.

• Demonstrated ability to develop and execute strategic sales plans.

• Experience in the FM industry or similar sector is desirable.


DESIREABLE

• HNC or HND in Building Services Engineering

• Experience using Hubspot


Capilaux is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, gender, sexual orientation, gender identity, disability, or any other protected status or characteristic.

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