Head of Operations

3 months ago

City Of Bristol, United Kingdom Crux Product Design Full time

We are seeking a dynamic and experienced Head of Operations to lead and oversee our lab and workshop, IT and procurement teams. This role is pivotal in ensuring the seamless operation of these areas, driving operational excellence, and supporting the company’s strategic initiatives.


The Head of Operations will play a critical role in optimising operational processes, managing key operations projects, and ensuring that all operational activities align with the company’s goals and standards. This position reports directly to the Programme Director and the wider Board of Directors, providing regular updates and insights to support decision-making at the highest levels of the organisation.

As a member of the leadership team, you will foster a culture of continuous improvement and collaboration, ensuring that our operations are not only effective but also scalable to support future growth and expansion, including the new Boston office.



Principal Responsibilities


  • Lab and Workshop: Supervise the operations of our UK lab and workshop, ensuring safety, efficiency, and the highest standards of quality control.
  • Procurement: Supervise the Procurement Officer, leading supplier onboarding, including negotiating NDAs, contracts, completing supplier questionnaires, and managing ongoing supplier relationships to ensure effective performance and compliance. Ensure cost-effective purchasing.
  • IT Management Oversight: Supervise the IT Manager, who manages the IT team and software infrastructure, ensuring robust and secure IT operations that are scalable to support future growth and expansion.
  • Team Leadership: Mentor and manage the operations team, fostering a culture of excellence and continuous improvement.
  • Health & Safety: Lead Health & Safety initiatives and ensure compliance across the business.
  • Process Improvement: Continually improve operational processes across the business to enhance efficiency, effectiveness, and scalability, ensuring that all departments adhere to best practices.
  • Contract Management: Handle the renewal of client Master Service Agreements (MSAs), ensuring project team awareness and compliance, and manage operational oversight of insurance requirements and renewals.
  • Strategic Planning: Develop and implement operational strategies that align with the company's goals and objectives.
  • Cross-Functional Collaboration: Work closely with the other Heads of Function and the Leadership team to ensure the operations function supports project execution effectively.
  • Support Company Growth: Play a key role in supporting the company's growth initiatives, including the expansion into our new Boston, US office.
  • International Expansion: Collaborate with cross-functional teams to ensure the successful establishment and operation of the Boston office, aligning with global operational standards and practices.


What We’re Looking For…


Essential:

  • Proven experience in an operational leadership role within a similar industry.
  • Demonstrated ability to manage laboratory and workshop environments.
  • Strong knowledge of IT infrastructure and systems management.
  • Experience in procurement processes and supplier management.
  • Excellent strategic planning and organisational skills.
  • Effective presentation and interpersonal communication skills with internal and external stakeholders.

Desirable:

  • Previous experience in the medical device or consumer product industries.
  • Degree in a related field.
  • Certifications in IT management, procurement, or operations.
  • Experience with SAP Business ByDesign or similar IT system implementations.


Behaviours:

All employees are expected to actively promote and demonstrate Crux's core values of:

  • Integrity: Professional, Non-arrogant, Trusted, Open
  • Ingenuity: Curious, Proactive, Inventive
  • Invested: Relationships, Collaboration, Knowledge


Why You’ll Love Working Here

We’re a dynamic and fast-growing engineering consultancy that takes pride in its outstanding work and supportive work environment.

As a member of our team, you’ll collaborate with a diverse group of skilled professionals who excel in their respective fields. Our strong community is built upon effective communication and happy employees, collaboration in project work and regular social events are the norm.


Check out what an opportunity at Crux offers you: Life at Crux


If you’re interested in working on multidisciplinary design projects, tackling some of the toughest briefs in the medical and consumer goods sectors, then we want to hear from you

  • Head of Operations

    3 weeks ago

    City of Bristol, United Kingdom Crux Product Design Full time

    Job Description We are seeking a dynamic and experienced Head of Operations to lead and oversee our lab and workshop, IT and procurement teams. This role is pivotal in ensuring the seamless operation of these areas, driving operational excellence, and supporting the company’s strategic initiatives. The Head of Operations will play a critical role in...

  • Head of Engineering

    4 weeks ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleThe Head of Engineering at Motability Operations is a senior leadership position responsible for leading, ensuring quality, setting ways of working, and managing the organisation's engineering department. This role spearheads innovation in the engineering function, ensuring high-quality delivery and running of MO's technology software. The Head...

  • Head of Engineering

    6 months ago

    Bristol, United Kingdom Motability Operations Full time

    About The Role A new role in the Technology leadership team, the Head of Engineering leads, ensures quality, sets ways of working and manages the organisation’s engineering department. The Head of Engineering spearheads innovation in the engineering function, ensuring high quality delivery and running of MO’s technology software. They define ways of...

  • Head of Operational Risk

    10 hours ago

    City of London, United Kingdom cer Financial Ltd Full time

    Head of Operational Risk City of LondonPermanent £150,0003/2 work practicescer Financial are working alongside a well-structured, well established international bank who are based in the City of London. They are seeking a Head of Operational Risk to work with them on a permanent basis.The responsibilities of a Head of Operational Risk will include:Oversight...

  • Head of Data and Analytics

    1 month ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleA new leadership opportunity has arisen at Motability Operations, where you will play a critical role in shaping the company's data strategy and fostering a culture of data excellence across the organisation.As the Head of Data and Analytics, you will be responsible for leading and building the data capability, ensuring that the business has...

  • Head of Product

    6 months ago

    Bristol, United Kingdom Motability Operations Full time

    About The Role A new role in our Technology leadership team, the Head of Product is a significant role responsible for transforming MO into a Product led organisation. This also includes managing the overall tech Product budget, leading the tech product domain teams across MO, and overseeing the strategy and management of technology products across MO.  ...

  • Regional Director

    4 weeks ago

    Bristol, Bristol, United Kingdom Head Office Full time

    Operations Manager - A Key Role in Our Success StoryWe're looking for a motivated and results-driven Operations Manager to join our Bristol team and help us continue our success story. As a key member of our team, you'll be crucial in connecting with top talent and meeting our clients' needs.Key Responsibilities:Handle both temporary and permanent...

  • Head of Data and Analytics

    6 months ago

    Bristol, United Kingdom Motability Operations Full time

    About The Role A new role in our Technology leadership, the Head of Data and Analytics is responsible for setting and driving the data strategy and fostering a culture of data excellence across MO. The roleholder will have the opportunity to shape and grow the data function both within Technology and across the organisation. Their primary responsibility is...

  • Deputy Head of Premium Operations

    4 weeks ago

    City of London, Central London, United Kingdom COREcruitment International Full time

    Deputy Head of Premium Operations, London, £55,000My client is a leading food and beverage operator and we are excited to be working with them to find a passionate an experienced Deputy Head of Premium Operations for one of their large-scale venue contracts. The Deouty Head of Premium Operations will supoport the Head of depatment in the co-ordination and...

  • Head of Clearing Operations

    4 weeks ago

    City of London, United Kingdom McGregor Boyall Associates Limited Full time

    We are seeking an experienced Head of Clearing Operations to join our senior leadership team. This role will be responsible for overseeing all aspects of clearing and settlement operations, ensuring operational excellence, risk management, and regulatory compliance. Key ResponsibilitiesProvide strategic leadership for the Clearing Operations team Oversee...

  • Head of Operations

    5 months ago

    Bristol, United Kingdom World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Head of Loan Operations

    4 weeks ago

    City of London, United Kingdom Johnson & Associates Rec Specialists Ltd Full time

    Location: London Salary: Competitive, with benefits Working Type: Full-time, hybrid Are you a leader within syndicated loans with a passion for operational excellence and client service? We are seeking a Head of Loan Operations on behalf of our client, a tier one, leading, global bank. This is a fantastic opportunity to take charge of a regional loan...

  • Head of Loan Operations

    3 weeks ago

    City of London, United Kingdom Johnson & Associates Rec Specialists Ltd Full time

    Location: LondonSalary: Competitive, with benefitsWorking Type: Full-time, hybridAre you a leader within syndicated loans with a passion for operational excellence and client service? We are seeking a Head of Loan Operations on behalf of our client, a tier one, leading, global bank. This is a fantastic opportunity to take charge of a regional loan agency and...

  • Head of Operations

    6 months ago

    Bristol, United Kingdom LivGreen Futures Ltd Full time

    **Head of Operations** Here at LivGreen we are a specialist Retrofit Contractor which provides a one-stop-shop for social and private landlords in delivering high quality retrofit projects. We prioritize teamwork, efficiency, and delivering exceptional service to our clients. We are currently looking for a Head of Operations to join our growing team. You...

  • Head of Operations Management

    2 days ago

    City Of London, United Kingdom CV Bay Ltd Full time

    CV Bay Ltd invites applications for a Head of Operations Management position, focusing on the Cleaning Division.Job Description:Ensure effective implementation of training and development programs to enhance team capabilities.Manage budgets and financial performance to achieve profitability and cost-effectiveness.Represent the company at industry events and...

  • Head of Operations

    4 weeks ago

    Bristol, United Kingdom Womankind Bristol Women's Therapy Centre Full time

    This is an exciting opportunity for an Operational or Service Manager with significant experience in the mental health charity/sector to play a key role in leading services in a thriving women`s mental health charity. The Head of Operations, is a new role taking responsibility for clinical and volunteer support services, including group therapy and...

  • Head of Operations

    4 weeks ago

    Bristol, United Kingdom Crux Product Design Full time

    We are seeking a senior leader to oversee the operational aspects of our company. As the Head of Operations, you will be responsible for leading and managing our lab and workshop, IT, and procurement teams. This role is crucial in ensuring the seamless operation of these areas, driving operational excellence, and supporting the company's strategic...

  • Deputy Head of Premium Operations Lead

    1 month ago

    City of London, Greater London, United Kingdom COREcruitment International Full time

    Deputy Head of Premium Operations Job DescriptionOur client, a leading food and beverage operator, is seeking a highly skilled and experienced Deputy Head of Premium Operations to join their team. This is an exciting opportunity to work with a passionate and dedicated team to deliver exceptional hospitality services.Key Responsibilities:Support the Head of...

  • Head of Operations

    4 months ago

    Bristol, United Kingdom Crux Product Design Full time

    We are seeking a dynamic and experienced Head of Operations to lead and oversee our lab and workshop, IT and procurement teams. This role is pivotal in ensuring the seamless operation of these areas, driving operational excellence, and supporting the company’s strategic initiatives.The Head of Operations will play a critical role in optimising operational...

  • Head of Operations

    3 months ago

    Bristol, United Kingdom Crux Product Design Full time

    We are seeking a dynamic and experienced Head of Operations to lead and oversee our lab and workshop, IT and procurement teams. This role is pivotal in ensuring the seamless operation of these areas, driving operational excellence, and supporting the company’s strategic initiatives.The Head of Operations will play a critical role in optimising operational...