Systems Development Coordinator

3 weeks ago

Devon, United Kingdom Thrive Approach Full time

About Us:

Thrive helps teaching staff support the emotional wellbeing of children and young people, empowering them to feel safe, supported, and ready to learn. With over 50,000 trained staff across 2,600 schools and settings, Thrive has already impacted the lives of 600,000 children and young people. Our ambition is to reach 1.5 million students, improving outcomes in attendance, behaviour, and attainment through training, online assessments, and expert strategies.

We are part of the Supporting Education Group, a rapidly growing collective of companies focused on enhancing education and providing meaningful opportunities for our employees.

About the Role:

We are seeking a motivated and detail-oriented Systems Development Coordinator to join our Systems Development Team. This role will offer variety and a dynamic work environment, with a focus on improving our software systems and processes. You will play a key part in maintaining the efficiency of our support desk and ensuring our systems are robust and user-friendly.

In this role, you will:

  • Provide 1st and 2nd line user support for our Service Desk.

  • Identify, escalate, and resolve software issues; raise and track support tickets with third-party vendors.

  • Document and monitor software problems to ensure full and timely resolution.

  • Adhere to standard procedures for software testing and ensure thorough quality assurance.

  • Support software testing to meet specifications and enhance user experience.

  • Conduct data processing and database administration.

  • Ensure the security and integrity of company databases and applications by following all policies and procedures.

  • Stay informed on software updates, upgrades, and additional services.

  • Contribute to team development and process improvement.

About You:

You will be:

  • Highly organised, methodical, and detail oriented.

  • Great at prioritising and managing multiple tasks.

  • A strong communicator, both verbally and in writing.

  • An excellent problem-solver, with the ability to troubleshoot issues.

  • Knowledgeable about data protection and information security principles.

  • Able to convey technical information to a non-technical audience.

  • An independent worker, but also able to collaborate effectively within a team.

  • A customer service champion.

It would also be brilliant if you showed...

  • Understanding of the software development life cycle and methodology.

  • Experience working with an IT Support Desk.

  • Familiarity with ticketed CRM systems.

Our Benefits:

As an equal opportunities' employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team.

We offer:

  • Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5).

  • Hybrid working, based from either our Bloomsbury, London, or Newton Abbott, Devon offices.

  • Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.

  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.

  • From day 1, free life insurance covering up to x4 your salary.

  • We'll both add money into your pension pot after 3 months.

  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.

  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.

  • Excellent learning and development opportunities.

  • Systems Development Coordinator

    2 weeks ago

    Devon, United Kingdom Thrive Approach Full time

    Job Description About Us: Thrive helps teaching staff support the emotional wellbeing of children and young people, empowering them to feel safe, supported, and ready to learn. With over 50,000 trained staff across 2,600 schools and settings, Thrive has already impacted the lives of 600,000 children and young people. Our ambition is to reach 1.5 million...

  • Systems Development Coordinator

    2 months ago

    Devon, United Kingdom Thrive Approach Full time

    About Us:Thrive helps teaching staff support the emotional wellbeing of children and young people, empowering them to feel safe, supported, and ready to learn. With over 50,000 trained staff across 2,600 schools and settings, Thrive has already impacted the lives of 600,000 children and young people. Our ambition is to reach 1.5 million students, improving...

  • Senior Project Coordinator

    3 weeks ago

    Devon, United Kingdom Systems Engineering & Assessment (SEA) Full time

    Job Title: Senior Project CoordinatorAbout the Role:As a Senior Project Coordinator at Systems Engineering & Assessment (SEA), you will play a crucial role in implementing and overseeing project schedules. You will collaborate with Project and Programme Managers to set tasks and monitor the execution of project timelines. Your responsibilities will include...

  • Systems Development Coordinator

    2 months ago

    Devon, UK, South West England, United Kingdom Thrive Approach Full time

    About Us:Thrive helps teaching staff support the emotional wellbeing of children and young people, empowering them to feel safe, supported, and ready to learn. With over 50,000 trained staff across 2,600 schools and settings, Thrive has already impacted the lives of 600,000 children and young people. Our ambition is to reach 1.5 million students, improving...

  • Senior Systems Engineer

    4 weeks ago

    Devon, United Kingdom Systems Engineering & Assessment (SEA) Full time

    Senior Systems Engineer Barnstaple based (with a mix of office and home-based working) We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world. Join us. As a SEA Senior Systems Engineer you will take responsibility for the design and development and support of our...

  • Software Systems Coordinator

    3 weeks ago

    Devon, United Kingdom Thrive Approach Full time

    About Thrive Approach:We are a leading provider of emotional wellbeing support for children and young people, empowering teaching staff to create a safe and supportive learning environment. Our ambition is to reach 1.5 million students, improving outcomes in attendance, behaviour, and attainment through training, online assessments, and expert...

  • Software Systems Coordinator

    2 weeks ago

    Devon, United Kingdom Thrive Approach Full time

    Job DescriptionAbout Thrive Approach:At Thrive Approach, we're dedicated to empowering teaching staff to support the emotional wellbeing of children and young people, helping them feel safe, supported, and ready to learn.Our Ambition:We aim to reach 1.5 million students, improving outcomes in attendance, behaviour, and attainment through training, online...

  • Software Systems Coordinator

    3 weeks ago

    Devon, United Kingdom Thrive Approach Full time

    About the RoleWe are seeking a highly organized and detail-oriented Systems Development Coordinator to join our Systems Development Team. This role will offer variety and a dynamic work environment, with a focus on improving our software systems and processes.In this role, you will be responsible for providing 1st and 2nd line user support for our Service...

  • Software Development Coordinator

    1 month ago

    Devon, United Kingdom Thrive Approach Full time

    About Thrive ApproachWe are a leading provider of emotional wellbeing support for children and young people, empowering teaching staff to create a safe and supportive learning environment.With a strong presence in over 2,600 schools and settings, we have already impacted the lives of 600,000 children and young people, improving outcomes in attendance,...

  • Software Development Coordinator

    1 month ago

    Devon, United Kingdom Thrive Approach Full time

    About Thrive ApproachWe are a leading provider of emotional wellbeing support for children and young people, empowering teaching staff to create a safe and supportive learning environment.With a strong presence in over 2,600 schools and settings, we have already impacted the lives of 600,000 children and young people, improving outcomes in attendance,...

  • Senior Systems Engineer

    2 weeks ago

    Pilton, Devon, United Kingdom Systems Engineering & Assessment (SEA) Full time

    About The RoleAs a Senior Systems Engineer for the Royal Navy Maritime Electronic Warfare Programme (MEWP), you will play a critical role in delivering intelligent countermeasures systems and support, helping to protect our country and our armed forces serving at sea. The MEWP contract, to deliver our Ancilia Trainable Decoy Launcher to the Royal Navy, was...

  • Principal Systems Engineer

    4 weeks ago

    Devon, United Kingdom Systems Engineering & Assessment (SEA) Full time

    Principal Systems Engineer Any site (with a mix of office and home-based working) We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world. Join us. As a SEA Principal Systems Engineer you will take responsibility for the technical leadership during the design and...

  • Senior Project Coordinator

    3 weeks ago

    Devon, United Kingdom Systems Engineering & Assessment (SEA) Full time

    Project Scheduler RoleWe are seeking a skilled Project Scheduler to join our team at Systems Engineering & Assessment (SEA).About the RoleThis is an exciting opportunity to work on a variety of projects, collaborating with Project and Programme Managers to set tasks and monitor the execution of project timelines. You will be responsible for preparing project...

  • Software Development Coordinator

    4 weeks ago

    Devon, United Kingdom Thrive Approach Full time

    About Us:Thrive Approach is a leading provider of emotional wellbeing solutions for teaching staff, empowering them to create a safe and supportive learning environment for children and young people. With a strong presence in over 2,600 schools and settings, we have already impacted the lives of 600,000 children and young people. Our mission is to reach 1.5...

  • Digital Transformation Coordinator

    4 weeks ago

    Devon, United Kingdom Devon County Council Full time

    Job DescriptionWe are seeking a highly skilled and motivated Digital Transformation Coordinator to join our team at Devon and Somerset Fire and Rescue Service. The successful candidate will play a key role in coordinating our digital transformation efforts, working closely with our Digital, Data and Technology department to ensure seamless operations and...

  • Spare Parts Coordinator

    5 days ago

    Devon, United Kingdom Arla foods Full time

    Job DescriptionArla Foods is seeking a highly skilled Spare Parts Coordinator to join our team in the UK. The ideal candidate will have a strong background in maintenance operations, with excellent organizational and communication skills.Company OverviewWe are a farmer-owned cooperative committed to partnering with farmers to guarantee a fair price for their...

  • Programme Coordinator

    4 weeks ago

    Devon, United Kingdom National Children's Bureau Full time

    Job Title: Programme CoordinatorWe are seeking a highly organized and efficient Programme Coordinator to coordinate the delivery of our learning programme and projects portfolio.The ideal candidate will have experience working in a busy learning events or administration environment and be capable of managing multiple requests at the same time. Excellent...

  • Technical Coordinator

    3 weeks ago

    Devon, United Kingdom RGB Recruitment Ltd Full time

    Job DescriptionA new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth.To compliment their long standing and experienced team with an a additional coordinator, to support technical managers and also work towards running their own...

  • Programme Coordinator

    3 weeks ago

    Devon, United Kingdom National Children's Bureau Full time

    We are seeking a highly organised and efficient Programme Coordinator to coordinate the delivery of our learning programme and projects portfolio.The ideal candidate will have experience working in a busy learning events or administration environment and be capable of managing multiple requests at the same time.Excellent attention to detail and reporting...

  • Technical Coordinator

    2 weeks ago

    Devon, United Kingdom RGB Recruitment Ltd Full time

    Job Description A new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth. To compliment their long standing and experienced team with an a additional coordinator, to support technical managers and also work towards running their own...