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Food And Beverage Operations Manager
3 months ago
Job Title: Bar and Food Trader Operations Manager
Locations:
- Colour Factory, Queen's Yard, Hackney Wick, London E9 5EN
- Jumbi, Peckham, London
- Moko, Tottenham, London
About the Venues:
Colour Factory:
Colour Factory is a vibrant venue in Hackney Wick, encompassing a nightclub, live music, a food court, and event spaces. Dedicated to cultural diversity and inclusivity, it welcomes everyone, including the LGBTQ+ and POC communities. The venue hosts a variety of events, from local music jams to international acts, fostering a lively atmosphere for all.
Jumbi:
Jumbi, which opened in July 2022 in Peckham, is a popular spot known for its lively atmosphere and dedication to the local community. The name Jumbi refers to a trickster spirit from Caribbean folklore, embodying playfulness and mischief. The venue reflects the rich cultural diversity of the area and offers a space for celebration and connection.
Moko:
Moko, the sister venue to Jumbi, opened in Tottenham in August 2023. It is a hi-fi bar and restaurant celebrating the Afro-Caribbean diaspora. In Caribbean folklore, Moko is a stilt walker character and an Orisha (God) of Retribution, often seen as the Ying to Jumbi’s Yang. Moko serves as a community hub, hosting EP launches, charity nights, book readings, and showcasing local talent.
Job Overview:
We are hiring for multiple roles across our venues, with a primary focus on bar and food trader operations at Colour Factory and a FOH restaurant manager role at Moko Jumbi.
Responsibilities:
- Colour Factory & Jumbi:
- Manage all operations of the bars and food traders, ensuring high-quality customer service and adherence to health and safety standards.
- Oversee inventory and procurement for the bars, and coordinate logistics with food traders using EPOS systems.
- Set and monitor stock levels and gross profit margins for both beverages and food services.
- Build and maintain strong relationships with food traders to enhance the diversity and quality of the food court offerings.
- Organise staffing for bars and assist food traders with their operational needs.
- Engage in daily operations, managing five bars and facilitating operations for five food traders.
- Handle back-of-house operations including staff payroll and PAYE systems.
- Moko:
- Lead the FOH team with a focus on exceptional food and drinks service.
- Serve as the first point of contact for staff issues, resolving them fairly and diplomatically.
- Represent Moko positively in the local community, maintaining strong relationships with customers and businesses.
- Collaborate with the events team to provide accurate quotes and briefs for venue activations.
- Manage handovers with rotating independent chefs, ensuring compliance with food hygiene protocols.
- Efficiently manage your time and that of the team, prioritising service excellence.
Qualifications:
- Significant experience in bar and food service management, ideally within a nightclub or food court setting.
- Proficiency in using EPOS systems for stock and financial management.
- Proven ability to manage diverse teams and achieve financial objectives.
- Strong interpersonal skills and a commitment to promoting an inclusive and diverse environment.
- For Moko: Experience in food service management and a passion for food and drink service.
Bonus Skills:
- Passion for music and technical knowledge of audio systems.
- Cocktail and mixology experience.
- Stock management.
- Staff scheduling.
- Experience managing bar and security teams in a nightclub setting.
- Barista training.
– Experience in a food court setting dealing with external traders
Work Hours:
- Flexible schedule with significant fluctuations, including potential late-night finishes up to 7 AM and early starts at 9 AM.
Why Work With Us?
Joining our team means becoming part of a vibrant community that values creativity and inclusivity. You will play a key role in shaping the atmosphere and quality of service at our venues, making a significant impact in a dynamic and diverse setting. If you are passionate about providing top-notch bar and food experiences, we encourage you to apply.
Rate:
Equivalent of £15 per hour or £29,250 per annum full-time, depending on experience, plus benefits.
Application Process:
To apply, please submit your CV and a cover letter specifying your preferred location (Colour Factory, Jumbi, or Moko) and highlighting your relevant experience and skills.