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Soft Services Manager

2 months ago

Ilford, United Kingdom Adecco Full time

Soft Services Manager

Salary: £40,000 per year

Hours: 9:00-5:30 Monday to Friday (Saturday and Sunday cover when needed on rotation, no more than 1 in 4 weekends)


The role in a nutshell:


As the Soft Services Manager, you will play a vital role in ensuring the efficient and effective operation of the Security and Cleaning services. You will be responsible for maintaining high standards, enhancing the customer experience, and ensuring that team members are motivated and supported.


With a team of passionate and customer-focused individuals, the client is a leading retail destination which strives to create an inclusive environment where everyone feels valued and supported.


If you have a positive attitude, excellent interpersonal skills, and a track record of success in a similar role, we want to hear from you.


Benefits:

  • Free parking
  • 20 days annual leave (increasing to 25 after 5 years)
  • BHSF cash health plan
  • Discretionary annual bonus
  • Retail Trust membership


The ideal candidate will have/ be:

  • Previous experience in a similar role or Assistant Manager level
  • Strong attention to detail and ability to lead and develop teams.
  • Adaptable to change and able to drive change through others.
  • Ability to build strong relationships with clients (a mix of corporate and smaller independent stores), stakeholders, and team members.
  • Process-driven with a solution-oriented mindset.
  • Strong knowledge of health, safety, and environmental procedures.


If you are a strong leader who is passionate about developing teams, apply now to join our client's team as a Soft Services Manager. For a comprehensive job description reach out to the Adecco Romford team (Anna, Alex or Denise).