User Experience Designer

3 weeks ago


Leeds, United Kingdom ECS Resource Group Full time

ECS Resource Group are currently working in partnership with a global managed service provider who's end client is in the Mobile Telecoms sector. We are assisting them with the search for a UX Designer on a contract basis.


Responsibilities:

  • Ensure that established design standards are consistently and appropriately applied within design work
  • Engage with product management, engineering, business stakeholders, and third-party vendors to understand project
  • Develop and present documentation, user flows, annotated wireframes, and interactive prototypes
  • Leverage user testing make product improvements


Key Skills:

  • Ability to turn insights into strategic recommendations through compelling narratives and storytelling
  • Excellent stakeholder management skills
  • Digital transformation background
  • Telecommunications background (Essential)
  • Experience with Avaya and Genesys (Essential)
  • IVR (Interactive voice response) experience (Essential)


Further details available upon application.



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