Technical Operational Manager

4 weeks ago

Essex, United Kingdom Pinnacle Group Limited Full time

Pinnacle Group are seeking a dedicated Technical Operational Manager to support the Regional Operations Manager and on-site Contract Managers in ensuring the successful management of Technical Services within the South East Region PFI projects. You will be joining our Total FM team covering multiple sites across Essex, North London and Swanscombe, with your main office base will be in Thorpe-le-Soken. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.


The role will involve overseeing the delivery of operational Technical Hard Services across the Region, such as, Fire/Security, M&E services, alarm systems, statutory compliance, subcontract management & procurement.


Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.


Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.


Key responsibilities will include:

  • Support PFI hand-back and assist with client meetings where appropriate.
  • Manage associated subcontract matters to minimise the risk, ensuring budget targets are not exceeded
  • Support the management of P&L accounts for Technical Self-Delivery, Project works and lifecycle replacement completed by internal delivery within agreed budget targets
  • Ensure full compliance with legislation, relevant contract requirements, maintenance standards and associated policies & procedures and accredited quality standards across the contracts, or as directed.
  • Work closely with compliance / administration team and feed in to relevant processes and systems as required to ensure effective use of internal workforces


Key requirements:

  • Facilities Management experience within a challenging environment is essential, preferably within the PFI, or Public Sector environment.
  • Experience of leading an FM operational team
  • Recognised relevant qualification in TFM / Engineering / Construction / building management
  • Strong Hard Services experience in a similar environment
  • Management of FM direct/outsourced service delivery
  • Financial Management


Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.


  • Maternity/paternity packages
  • Flexible Working Arrangements
  • Life Assurance
  • Enhanced Pension Scheme
  • Additional Annual Leave
  • Private Medical Insurance
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Retail Discounts
  • Childcare Assistance
  • Season Ticket Loans
  • Sick Pay Schemes
  • Personal Development Plans
  • Company Car/Car Allowance
  • Electric Vehicle Scheme

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