Revenue Manager

3 weeks ago

London Area, United Kingdom Wiggin Full time

Revenue Controller

Wiggin London/Cheltenham, England, United Kingdom (Hybrid)


Wiggin is a multi-award winning law firm that specialises in media, technology and intellectual property. We advise clients on the financing, exploitation and protection of their creative and commercial assets. Our mission is to help clients to realise the value of their ideas in a digital age.


The role:

We’re looking for an experienced Revenue Manager with a proven track record in leading revenue and credit control functions, excellent interpersonal skills to build relationships both internally and externally.


The successful candidate will manage the firm’s Revenue function, responsible for all phases of the working capital cycle across the firm. Working in a target driven environment for billing and collections, you will need to keep the team engaged and driven to succeed, whilst ensuring internal stakeholders are aligned.


Reporting directly to the CFO this is an outstanding opportunity for an individual who is looking to work in a highly successful law firm and who will be empowered to make their mark and drive improvements.


Key responsibilities:


WIP (Fees and Disbursements) Management

  • Working closely with heads of practice groups to ensure fee earner time recording is prompt.
  • Ensure financial risk on client matters are mitigated and areas of risk are identifiable and reportable to the CFO.
  • Support the team with challenging areas, finding resolutions.
  • Ensuring WIP Days are in line with target.
  • Provide reliable monthly billing forecasts.
  • Produce meaningful and insightful WIP reporting for the CFO.

Billing

  • Ensure team deliver an excellent service and deliver to billing SLAs
  • Enforcing prompt delivery of bills to clients post finalisation
  • Enforcing the loading of bills to ebilling platforms promptly and correctly
  • Technical point of contact for billing queries on VAT, ebilling, exchange rate issues and disbursements
  • Support the Billing Supervisor with streamlining processes and implementing new systems

Credit Control

  • Enforcing adherence to the collections policy across the team and with partners, removing any roadblocks.
  • Delivering monthly Cash Collection Target
  • Ensuring Debt Days are in line with target
  • Supporting on problematic client debtors taking the lead as appropriate
  • Provide reliable monthly cash collection forecasts
  • Escalate Debt risk areas to the CFO to agree a plan
  • Produce meaningful and insightful Debt reporting for the CFO

About you


  • Strong leadership, and motivational skills to keep the team engaged in high pressurised target driven environment.
  • Experienced and credible Revenue Manager with good technical knowledge on billing, e-billing platforms, VAT, disbursements and SAR.
  • Strong negotiation and influencing skills with clients (internal and external)
  • Strong team player across the wider finance team and firm
  • Strong stakeholder management skills, can build rapport and gain stakeholder trust
  • Excellent communicator, positive and professional with clients (internal and external) at all times, putting the client’s needs at the forefront of decisions.
  • Innovative and strategic thinker for the future of the function
  • Profile in the legal market, networking with peers in the sector
  • Experience in leading change management


We have a fantastic working environment and fabulous culture, with excellent benefits. For more information, see www.wiggin.co.uk.

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