Compliance Analyst

Found in: Appcast UK C C2 - 2 weeks ago

United Kingdom BettingJobs Full time

BettingJobs are working with an established Welsh online betting company. They are currently looking for a Compliance officer to join their team remotely with frequent travel to Cardiff.


The role holder’s responsibilities will include:

  • Carrying out and analysing KYC checks including enhanced due diligence checks on clients.
  • Investigating and responding to AML, Safer gambling alerts, including conducting reviews of client accounts and where necessary following up with clients and/or escalating to the Head of Compliance.
  • Day-to-day compliance monitoring including managing AML and safer gambling alerts.
  • Conducting customer interactions by email and telephone where there are indicators of gambling-related harm.
  • Conducting affordability assessments (including of HVCs) to determine whether a client’s deposits are affordable and requesting further information where necessary.
  • Assisting with the investigation and consideration of client complaints.
  • Preparing information for investigations from external bodies (Police and Gambling Commission.
  • Reviewing sports promotions for the sports and marketing teams.
  • Reviewing affiliate applications and monitoring affiliate activity.
  • Assisting the Head of Compliance with on-going projects to support the smooth running of the Compliance function.


You will:

  • Have experience of working for a gambling operator in a compliance role, with a good understanding of sports betting products.
  • Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.
  • Have previous experience of carrying out know your customer (KYC), customer due diligence and enhanced due diligence checks.
  • Be familiar with the AML framework including obtaining and analysing source of funds material.
  • Have previous experience of safer gambling issues including customer interacting processes.
  • Have solid understanding of Gambling Commission requirements under LCCP, including social responsibility, customer interactions and AML.
  • Have the ability to develop good relationships with other departments and with clients.
  • Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure.
  • Have excellent attention to detail and have strong written and oral communication skills.
  • Be discreet when dealing with confidential requests.
  • Be sensitive, professional, and resilient when conducting customer interactions.

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