Current jobs related to Customer Technical Support Engineer - London Area - Protecht

  • Customer Technical Support Specialist

    4 days ago

    London, Greater London, United Kingdom Professional Technical Ltd Full time

    The company Professional Technical Ltd is a global leader in manufacturing, with its UK head office based in a prestigious building featuring a comprehensive training facility. Due to ongoing expansion, they now have a rare opportunity for a Technical Service Engineer to join their team.Key Responsibilities:Support Field Service Engineers and...

  • Customer Technical Support Engineer

    7 days ago

    Manchester Area, United Kingdom Answertree Full time

    Position: Customer Technical Support EngineerSector: AI-Driven Document Management TechnologyLocation: Manchester-based (Hybrid Remote)Salary: £25-35,000 plus BenefitsAt Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and driven...

  • Technical Support Engineer

    2 weeks ago

    London Area, United Kingdom ASARUM ltd Full time

    **Job Title**: Customer Technical Support Engineer**Location**: Hybrid - weekly office visit - London or Bournemouth**Job Summary**:We are seeking an experienced Customer Technical Support Engineer to join our dynamic team. As a key player in our organization, you will provide comprehensive technical support, installation, and maintenance services for our...

  • Technical Support Engineer

    4 weeks ago

    London Area, United Kingdom ASARUM ltd Full time

    **Job Title**: Customer Technical Support Engineer**Location**: Hybrid - weekly office visit - London or Bournemouth**Job Summary**:We are seeking an experienced Customer Technical Support Engineer to join our dynamic team. As a key player in our organization, you will provide comprehensive technical support, installation, and maintenance services for our...

  • Technical Customer Support Team Lead

    3 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    As a Technical Customer Support Team Lead at ACCS - ARES Customer Care Solutions GmbH, you will be responsible for overseeing the efficient management of your assigned support team and ensuring the overall management of the support queue aligns with other team managers.The Technical Customer Support Team Lead reports to the regional Director of Global...

  • Senior Customer Support Engineer

    3 weeks ago

    London Area, United Kingdom CD Recruitment Full time

    Senior Customer Support EngineerLocation- London, UK (Remote but with ACCESS to London)The CompanyA leading software development company for infrastructure!Founded in the USSecured Series B funding of $90MBacked by some of the most well -Known VC’sTheir customers are some of the most successful mainstream companies across the globeIf working for a...

  • Technical Support Specialist

    3 weeks ago

    London Area, United Kingdom ASARUM ltd Full time

    **Customer Technical Support Engineer Role****Location**: Hybrid - weekly office visit - London or Bournemouth**Job Summary**:We are seeking an experienced technical professional to provide comprehensive support for our electrical and networking technologies used in heating network and carbon saving projects. The ideal candidate should possess a strong...

  • Customer Technical Support

    3 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Job DescriptionThe Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!A platform designed to identify and support career growth for under-represented individuals.The Opportunity:Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the...

  • Customer Technical Support

    4 weeks ago

    london, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!A platform designed to identify and support career growth for under-represented individuals.The Opportunity:Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Service Resource Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Technical Support Team Lead

    3 days ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Team Lead to join our team at ACCS - ARES Customer Care Solutions GmbH. The successful candidate will be responsible for managing a team of support professionals and ensuring the efficient delivery of technical support to our customers.About the RoleAlign day-to-day team activities...

  • Technical Support Engineer

    4 weeks ago

    Manchester Area, United Kingdom DGH Recruitment Full time

    Technical Support Engineer / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer / 1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer / 1st/2nd Line Support Analyst Responsibilities and Duties: • Provide end-user IT assistance on all core desktop...

  • Technical Support Engineer

    4 weeks ago

    Manchester Area, United Kingdom DGH Recruitment Full time

    Technical Support Engineer / 1st/2nd Line Support AnalystA fantastic opportunity has arisen for a Technical Support Engineer / 1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis.Technical Support Engineer / 1st/2nd Line Support AnalystResponsibilities and Duties:• Provide end-user IT assistance on all core desktop...

  • Technical Support Engineer

    4 weeks ago

    Manchester Area, United Kingdom DGH Recruitment Full time

    Technical Support Engineer / 1st/2nd Line Support AnalystA fantastic opportunity has arisen for a Technical Support Engineer / 1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis.Technical Support Engineer / 1st/2nd Line Support AnalystResponsibilities and Duties:• Provide end-user IT assistance on all core desktop...

Customer Technical Support Engineer

3 months ago

London Area, United Kingdom Protecht Full time

Protecht is redefining the way the world thinks about risk.


Our cloud-based SaaS platform – Protecht.ERM – is what makes us really stand out. It’s one of the most comprehensive, flexible, and dynamic risk management solutions available today.


We are seeking a Technical Customer Support Engineer to join our EMEA London Team on a full-time basis and be the first point of contact for our external customers and provide software application support.


As an integral member of our EMEA Support team, the Technical Customer Support Engineer is responsible for troubleshooting customer queries using SQL, Java Script and Linux.


This role would suit those who are passionate about supporting customers, tech savvy and having working knowledge of web-based solutions ideally gained in a tech company.


This role is hybrid role and will sit in our Customer Success team.


If you are interested in joining us, along with your previous experience in a busy Customer Support team, then we want to hear from you.


Our ideal Technical Customer Support Engineer candidate has:


  • At least two years’ experience in a similar role providing customer support
  • Proficiency in SQL and Java script would be ideal
  • Exposure to BI and data visualisation
  • Be a customer advocate and drive amazing customer service to our external customers
  • Ability to explain customer enquiries in a clear and easy to understand way to a tech and non tech audience
  • Problem solving skills - the ability to think outside the box with a desire to learn and improve
  • Outstanding communication and stakeholder management experience
  • Experience working in a B2B, or SaaS environment would be highly regarded
  • Provide support to our customers and take ownership of query and drive them through to resolution
  • Flexible, collaborative approach to working with broad cross-functional teams


Why Protecht?


You will get to work with a diverse team of great people who are awesome at what they do but most importantly really good humans too


We are all about flexibility, in fact we encourage a healthy work life balance and offer access to birthday leave, dedicated L&D time, bonus days, paid parental leave and long service. We are a close-knit team and really like to look after each other at Protecht. We are just the right size to make a real difference and we have formed a fantastic culture where you can be you



Sound like you?


If you want to be part of brand that is going through tremendous growth and work with great people, then hit the apply now button