Customer Support Executive
3 weeks ago
This is an exciting opportunity at a rapidly growing tech start-up company. At UKVI Compliance, we are dedicated to providing cutting-edge solutions in the realm of UK immigration compliance. Our platform is specifically designed to assist businesses in navigating the complexities of UK Visas and Immigration (UKVI) regulations, offering a comprehensive suite of tools for Sponsorship License Management, record-keeping, and regulatory adherence. Our innovative approach and commitment to excellence have made us a trusted partner for businesses seeking to ensure compliance with UK immigration laws. Joining our team means becoming part of a forward-thinking company committed to making a significant impact in the field of immigration compliance.
The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email.
Responsibilities:
- Provided technical training to clients about our platform.
- Provide knowledgeable answers to questions about products, pricing, and any other queries.
- Record keeping of client interactions
- Thinking out of the box solutions and providing excellent customer support
Skills and Qualifications:
- A minimum of 1 year of relevant work experience or a recent graduate with great communication skills.
- Excellent phone etiquette as well as verbal, written, and interpersonal skills.
- IT literate and have the ability to multitask, organise, and prioritise work.
We are looking for immediate joiners, and the company will provide the required training.
To Apply:
If you are passionate about Customer Success and eager to contribute to a team that makes a real difference in the world of UK immigration, we would love to hear from you
Please send your CV and a cover letter to info@ukvicompliance.com
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