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Principal- Digital Transformation

2 months ago

United Kingdom Alphamoneta Inc. Full time

Alphamoneta Inc. is a premier executive search firm specializing in mid-senior to senior/CXO roles within the offshoring and outsourcing, digital, and ITES sectors.


About the Company: Our Client is a global leader in optimizing the customer experience lifecycle, digital transformation, and business process management with deep domain expertise in automation, analytics, and artificial intelligence.


About the Role: This role involves assisting both new and existing clients in identifying opportunities to enhance their business through automation, AI, and analytics. The ideal candidate will have outstanding analytical abilities, a strategic approach, and the capability to influence stakeholders at various levels. A profound understanding of current and emerging technologies, along with extensive experience in business process improvement, is essential for this position.


Responsibilities:

Client Engagement:

  • Partner with clients to evaluate their business operations, systems, and processes, identifying optimization opportunities through digital solutions (Automation, AI, Analytics).
  • Create and deliver customized digital transformation strategies and roadmaps.

Pre-Sales:

  • Lead customer proposals by identifying, costing, and recommending digital technologies, platforms, and tools to enhance operational efficiency, customer experience, and data-driven decision-making.
  • Engage with potential clients to understand their business goals, challenges, and opportunities, and effectively present capabilities and solutions.

Technology and Innovation:

  • Stay updated on the latest digital trends, technologies, and best practices.
  • Develop a comprehensive understanding of the company’s and partners’ capabilities and technologies.
  • Develop market propositions and provide the Sales team with the necessary tools.
  • Build and maintain strong relationships with key stakeholders, including senior executives.


Core Competencies:

  • Business Development: Extensive multi-sector experience in a fast-paced CX, BPO, or Hi-Tech/Digital sales environment, with a proven track record in delivering client proposals and presentations.
  • Leadership: Demonstrated ability to lead local and global virtual teams of internal colleagues and external partners, producing high-quality inputs for bids, internal governance, and audits.
  • Delivery: Capable of producing work under aggressive timelines and pressure, meeting demanding executive-level expectations for quality, accuracy, and completeness.
  • Analysis: Skilled in diagnosing situations or problems, breaking down work and products, and applying design thinking tools and methods to discover new possibilities and create compelling business cases.
  • Selling: Expertise in crafting value message statements, identifying win themes and customer priorities, developing stakeholder relationships, building partner alliances, and supporting deals to closure.
  • Innovation: Ability to ‘think big,’ spot trends, implications, and possibilities, and identify new or alternative opportunities to solve customer problems.


Technical Competencies:

  • Bachelor’s Degree: Preferably in Business, Information Technology, Computer Science, or a related field.
  • Experience: Over 10 years in software development and/or digital transformation, with at least 5 years in a pre-sales role.
  • Design Thinking: Practical experience using design thinking tools and methods to analyze problems and create solution artifacts.
  • Product Management: Knowledge and experience in product management fundamentals, including product-fit, problem validation, proofs-of-concepts (alphas, betas), MVPs, MSPs, and MMPs.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Client Relations: Ability to build rapport with clients and collaborate effectively with sales teams.
  • Proposal Development: Experience in responding to complex RFPs and crafting customized proposals.
  • Presentation Skills: Strong skills in presentation, demonstration, and solution selling.