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Desktop Support Specialist

2 months ago


London Area, United Kingdom Swift Strategic Solutions Inc Full time

A global technology consulting and digital solutions client of ours is looking for a Desktop Support Specialist to join their growing team in the UK. Below are more details of the position -



Ideal Qualifications


  • Operating System Hardware Management providing the dispatch services
  • Installations and configurations of desktops laptops mobile devices printers’ scanners and associated peripherals and related software
  • Providing 3rd party vendor support conducting preinstallation and site survey activities
  • Troubleshoot printing scanning failures at the machine level
  • Replace faulty hardware
  • Help new employees set up their workstations
  • Maintain and upgrade equipment as needed
  • Perform onsite updates configuration changes or software installations
  • Resolve escalated service delivery issues including communicating service delivery issues to the appropriate internal stakeholders and support communications to the field force from the business liaisons regarding service delivery issues
  • Maximize equipment uptime through timely response and effective and efficient repair with customer training




Please send your resumes to surya.prakash@s3staff.com for immediate consideration.