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Desktop Support Specialist
2 months ago
A global technology consulting and digital solutions client of ours is looking for a Desktop Support Specialist to join their growing team in the UK. Below are more details of the position -
Ideal Qualifications
- Operating System Hardware Management providing the dispatch services
- Installations and configurations of desktops laptops mobile devices printers’ scanners and associated peripherals and related software
- Providing 3rd party vendor support conducting preinstallation and site survey activities
- Troubleshoot printing scanning failures at the machine level
- Replace faulty hardware
- Help new employees set up their workstations
- Maintain and upgrade equipment as needed
- Perform onsite updates configuration changes or software installations
- Resolve escalated service delivery issues including communicating service delivery issues to the appropriate internal stakeholders and support communications to the field force from the business liaisons regarding service delivery issues
- Maximize equipment uptime through timely response and effective and efficient repair with customer training
Please send your resumes to surya.prakash@s3staff.com for immediate consideration.