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System Administrator

1 month ago

Warwick, United Kingdom Creo Invent Full time

Role Description:

They will have a proven track record in successfully delivering a range of support functions to clients including sound experience in: systems monitoring; trouble shooting; and diagnostics. The role will involve liaising with both internal and external stakeholders to fully deliver operational systems and ensure 2nd / 3rd line technical support is provided as required.


Required Skills:

  • Detailed knowledge of UNIX/AIX, VMWare and Linux
  • Knowledge of a help desk system and managing service requests / incidents/ problems
  • Respond to users within set service level agreements (SLA’s) and operating level agreements (OLA’s)
  • Attention to detail and ability to meet agree build standards
  • Good organisational and communications skills, Strong technical troubleshooting skills
  • Proactive approach and team player

Nice to have skills:

  • An understanding of ITIL framework
  • Knowledge of IBM storage and SAN configuration
  • Knowledge of any of following applications/solutions would be beneficial: Oracle Grid Infrastructure, Tivoli Storage Manager (TSM), and Oracle Databases
  • Location: Warwick – IBM UK Ltd, Birmingham Road, Warwick CV34 5AH
  • (Hybrid working to be agreed with the team lead, typically it’s no more than 2 days per week)
  • Working on-call is mandatory once fully trained up: Monday to Monday, 18:00-08:00 in the week, all weekend and then 00:00 – 08:00 on the Monday.