Customer Engagement Associate

2 weeks ago

Bootle, United Kingdom The Resourcing Team Full time

Customer Engagement Associate

Basic salary + uncapped commission (£5,000 OTE)

Extensive training and coaching provided


The Resourcing Team is working on an exclusive basis with an unique business that is looking to create radical, positive change to the care sector. helps ordinary people become extraordinary. They are an award-winning digital recruitment and learning business for the social care sector.


Offering everything the care industry needs to recruit, train, inspire and develop care colleagues. Helping care providers deliver the highest quality of care by investing in their workforces, for today and the future.


The role


We are looking for ambitious, tenacious telesales professionals who thrive in fast paced, high performing sales environments. You will be energetic, motivated with have a passion for creating outstanding relationships with prospective customers.

Your prospective customers will be social care providers in the Northwest including managers of care organisations or resourcing leads who recruit colleagues for their care organisation.


What you will bring

  • Proven sales experience working in similar sales roles successfully generating leads and new business opportunities by outbound tele-sales and outreach.
  • Past-experience achieving and exceeding targets.
  • Experience of successfully handling consultative sales using telephone and other engagement channels.
  • An understanding of the care industry either professionally or personal experience would be great, but not essential
  • Strong communication skills, confident talking to customers, of different levels and roles.
  • Experience working with CRM systems and able to professionally manage data and customer records.


What you will do


  • Build relationships with prospective customers through outbound prospecting using a combination of phone and email to generate leads, make appointments and conduct demos of the platform.
  • Generate leads to as part of multi-channel marketing campaigns.
  • Contacting single site and small social care providers in the Northwest, also supporting our national Customer Engagement teams when required.
  • Understand potential customers' challenges and build solutions to help overcome them.
  • Give demos of the platform when applicable.
  • Live the brands values for making a positive difference to care communities.


Benefits

  • Competitive salary plus commission scheme (OTE £5,000+ uncapped)
  • 25 days annual leave (plus your birthday)
  • Access to Medicash, including assistance with the cost of eye tests, optical, dental, prescriptions and holistic treatments, amounting to £900.
  • Life Assurance for all colleagues, worth 4 times your salary from day one of employment
  • Access to wellbeing and fitness resources via mProve Yourself
  • Cycle to Work Scheme
  • Holiday purchase options (up to 5 extra days).


If this sounds like you, then we would really like to hear from you.

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