Clinical Customer Development Specialist

7 days ago

Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time
Job Description

Clinical Customer Development

Specialist

is expected

to support PCT

(Procalcitonin)

testing strategies in healthcare settings to achieve

efficient

patient and health economic

s

outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role

is responsible for

growing

PCT

(

Procalcitonin

)

clinical

demand at healthcare settings across the region through discovery, engagement of clinical and laboratory customers,

education

and

trainings

. The person in the role will develop close working relationships with laboratory diagnostics equipment providers in the IVD market, who sell the test to the laboratory. What will you do? Take ownership

for

account profiling, targeting and development of healthcare settings within designated region; Establish relationships with key customers from Laboratory Leadership and Clinical Leads, including

but not limited to

Infectious Disease, Emergency Medicine, Critical Care and Antibiotic Stewardship Committees

Work with License Partners

, within territory of responsibility

to coordinate activities with target

accounts

Gain agreement from key hospital/healthcare setting

customers

for broad test

utilization

, achieve hospital-wide protocol adoption and

implementation

Analyze account dynamics to gain a deep understanding of customer

objectives

and customer clinical challenges; Use clinical insights to build and implement education

programs

.

Deliver education programs through 1:1 presentation and clinical

sessions

Collaborate with regional Scientific Liaisons, Medical Affairs

team

and Marketing team to provide clinical

expertise

in message development for presenting clinical value of PCT

assay

Assures that all training, presentations, and discussions are consistent with approved product indications for

use

Be representative of

ThermoFisher

during local, regional, national, and international meetings and

events

Be accountable to an annual operating growth plan as well as individual performance related to specific activity

metrics

Keep updated

relevant business

data and u

se customer relationship management tool

(

SFDC

)

as

the

one source of

tru

th

Requirements: Education: Bachelor’s degree in Health

, Biology or related field is

required

; PhD

degree is helpful

Experience 3

+ years Healthcare experience, with a preference of experience in diagnostic lab settings, clinical demand related, customer development or key account

experience

Clinical/scientific background

preferred

Experience in Health Economics

preferred

Proven track record in cross-functional healthcare environment

preferred

Built positive relationships with key customers and partners to

impact

business

growth

Experience in healthcare customer segmentation

and

account

mapping

preferred

Experience engaging and influencing decision makers from different healthcare settings such as laboratory, pharmacy, ICU,

ED

and hospital

administration

preferred

Experience in analysis and assessment of training and development needs for target customers

preferred

Experience with conducting customer trainings

preferred

Knowledge, Skills, Abilities Self-directed and highly motivated

Strong analytical skills that coincide with the ability to implement sophisticated demand generation

strategies

Strong presentation and organization skills

Able to

establish

and develop

strong and lasting

customer and partner

relationships

Experience in working in matrix

organization

Ability to travel extensively and as needed; minimum travel is >50%

Proficient with SFDC CRM, Microsoft Excel, Word, Power Point and Outlook

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    *Job Description*Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    *Job Description*Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    *Job Description*Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    *Job Description*Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom ThermoFisher Scientific Full time

    Job Description Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom ThermoFisher Scientific Full time

    Job Description Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom ThermoFisher Scientific Full time

    Job Description Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand...

  • Clinical Customer Development Specialist

    2 months ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom ThermoFisher Scientific Full time

    Job Description Clinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship. This role is responsible for growing PCT (Procalcitonin) clinical demand...

  • Clinical Customer Development Specialist

    3 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical demand at...

  • Clinical Customer Development Specialist

    4 weeks ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer Development Specialist is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin)  clinical...

  • Clinical Customer Development Specialist

    6 days ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer DevelopmentSpecialistis expectedto support PCT(Procalcitonin)testing strategies in healthcare settings to achieveefficientpatient and health economicsoutcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.This roleis responsible forgrowingPCT(Procalcitonin)clinicaldemand at healthcare settings...

  • Clinical Customer Development Specialist

    6 days ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionClinical Customer DevelopmentSpecialistis expectedto support PCT(Procalcitonin)testing strategies in healthcare settings to achieveefficientpatient and health economicsoutcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.This roleis responsible forgrowingPCT(Procalcitonin)clinicaldemand at healthcare settings...

  • Clinical Customer Development Specialist

    2 months ago

    Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full time

    is expected to support PCT (Procalcitonin) testing strategies in healthcare settings to achieve efficient patient and health economics outcomes by advancing the diagnosis of bacterial infection and antibiotic stewardship.  This role is responsible for growing PCT (Procalcitonin) clinical demand at healthcare settings across the region through...