VIP Support

2 months ago


London, United Kingdom Pioneer Search Full time

VIP Support - £75,000 - London, Onsite

I am working with a leading, Lloyd's Syndicate Insurer who seek a well-versed VIP support to join their IT team. You will be a crucial technical support in a fast-paced, customer-facing environment - managing a wide range of client technologies, both onsite and remotely. You will be working directly with C-suite executives.

Your profile should showcase a track record of you working within a similar position, environment.
The role:

  • Act as a point of contact for the executive team, providing white-glove technical support.
  • Build relationships with executive members to better understand their individual preferences and technology requirements
  • Deliver high-level technical assistance for desktop environments and any related software solutions
  • Manage and maintain a range of devices, including Microsoft Windows and Apple mobile devices
  • Proactively seek opportunities to improve software, systems and client technologies to enhance the user experience

Experience and qualifications required

  • Previous experience supporting executive members, up to C-suite, ideally within financial service
  • ITIL, certified would come as an advantage
  • Active Directory
  • Citrix
  • Microsoft suite
  • Support of any Audio Visual Equipment


Please get in touch - jenna@pioneer-search.com


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