Vip Desktop Support Lead

5 months ago


London, United Kingdom Gibbs Hybrid Full time

VIP Desktop Support Lead - 100% onsite - London

Essential
- Act as the Lead for the Desktop support team
- Prior experience of being the escalation point for desktop and workplace technologies environments
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word and Excel required.
- Able to support a large desktop team with escalation queries and users of all levels with more complex desktop queries
- Attention to detail and the ability to work under pressure within set deadlines.
- Ability to provide support to clients and engage with other business management teams
- Experience in financial services helpful - especially providing high level / high quality trader support


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