CX Performance Lead

Job Title: Digital Commerce CX Performance Lead – Global eCommerceLocation: LondonContract: Six Month (possibility of extension)Hybrid workingPurpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights, monitoring performance...

Job Description Job Title: Digital Commerce CX Performance Lead – Global eCommerce Location: London Contract: Six Month (possibility of extension) Hybrid working Purpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights,...

Job Title: Digital Commerce CX Performance Lead – Global eCommerceLocation: LondonContract: Six Month (possibility of extension)Hybrid workingPurpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights, monitoring performance...

Job Title: Digital Commerce CX Performance Lead – Global eCommerceLocation: LondonContract: Six Month (possibility of extension)Hybrid workingPurpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights, monitoring performance...

Job Title: Digital Commerce CX Performance Lead - Global eCommerce Location: London Contract: Six Month (possibility of extension) Hybrid working Purpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights, monitoring...

Job Title: Digital Commerce CX Performance Lead - Global eCommerce Location: London Contract: Six Month (possibility of extension) Hybrid working Purpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights, monitoring...

About the RoleWe are seeking a CX Performance Manager to lead our Customer Experience transformation journey. This role will be at the heart of shaping internal and external activities for our organisation and valued customers in the future.As a CX Performance Manager, you will lead the development and deployment of a Customer Experience performance...

A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...

A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...

A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...

Who we areFounded in 2017, Creative CX is a specialist Experimentation Consultancy.We help businesses to optimise, personalise and innovate across the entire customer experience, to drive measurable growth.And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What is the job?We’re lucky to work with...

Who we areFounded in 2017, Creative CX is a specialist Experimentation Consultancy.We help businesses to optimise, personalise and innovate across the entire customer experience, to drive measurable growth.And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What is the job?We’re lucky to work with...

About SQLI SQLI UK & ME SQLI UK & ME is a leading digital commerce & services company that specialises in providing exceptional digital experiences to businesses across the United Kingdom and the Middle East. We are dedicated to helping our clients thrive in the digital age by offering innovative solutions in e-commerce, digital marketing, and...

About the RoleWe are seeking a highly skilled Global CX Strategy Lead to join our team at Warner Bros. Discovery. This is a unique opportunity to lead the development and continuous evolution of global CX team and GTM support prep processes, working closely with cross-functional teams to ensure successful delivery of product, programming, and promotional...

A MedTech business is seeking a CX Lead to assess their current customer journey.You will be responsible for ensuring that customers receive clear communication and aftercare after engaging with the business.Responsibilities: Analyse key customer experience metrics, such as cancellation rates, contact rate, NPS, Trustpilot and provide analysis of trends and...

A MedTech business is seeking a CX Lead to assess their current customer journey.You will be responsible for ensuring that customers receive clear communication and aftercare after engaging with the business.Responsibilities: Analyse key customer experience metrics, such as cancellation rates, contact rate, NPS, Trustpilot and provide analysis of trends and...

12 months Fixed Term Contract About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, and we are committed to leading the transition to the circular economy, while delivering more...

About the RoleDS Smith is embarking on a Customer Experience transformation journey, and we require a CX Performance Manager to be at the heart of shaping internal and external activities. This role will work closely with local and global stakeholders to embed a customer insights-driven continuous improvement cycle along the entire customer journey and...

CX Operations and Development ManagerSalary: Up to £70k Hybrid Status: Mostly Remote in the office 1-2 days a week.A Client of ours is seeking a CX Operations and Development manager, to be able to lead a team of engineers in managing the operations and support of their contact centre specifically using the NICE CX One platform. You will be responsible for...

CX Operations and Development ManagerSalary: Up to £70k Hybrid Status: Mostly Remote in the office 1-2 days a week.A Client of ours is seeking a CX Operations and Development manager, to be able to lead a team of engineers in managing the operations and support of their contact centre specifically using the NICE CX One platform. You will be responsible for...