Night Concierge

4 weeks ago

London Area, United Kingdom Tate Recruitment Full time

Concierge - NIGHT SHIFTS

London – various locations available

12-hour shifts - 8:00 pm - 8:00 am

4-on-4-off rota pattern (including weekends and bank holidays).

£28,780K

ASAP start


Are you a friendly person who loves talking to and meeting people? I have an exciting opportunity for a professional personable, and organised concierge (night shifts) to join the Property Team, of a luxury student accommodation provider. The company is ambitious, thriving and has an innovative and inclusive spirit.


Only apply if you can work 12-hour shifts - 8:00 pm - 8:00 am, 4-on-4-off rota pattern (including weekends and bank holidays).


The role's key purpose is to support the residents as you will be the first point of contact. You will go above and beyond to deliver excellent resident service.


What you’ll be doing:

Providing a practical and timely solution to residents’ problems, which may include communicating maintenance issues with your colleagues.

Helping out with parcels and post queries.

Loaning out items – e.g. hoovers, fans, ironing boards etc.

Helping to run our social events – together with their university partners

Assisting contractors, visitors and our university partners with their requirements.

Carrying out checks and building walks – logging all your observations on an iPad.

Inspecting the communal areas, the lifts and the corridors, and residents’ kitchens (before their check-out).

Carrying out a room inspection or showing a potential resident one of our suites or studios.

Supporting onboarding of new colleagues into the team; answering questions and sharing your knowledge.

To join in and speak up, making a constructive contribution at the monthly team meetings.

Learn about the different processes and how they keep their residents and colleagues safe.

Respectful of people’s privacy and personal information – you will be trained on all aspects of GDPR.

Dealing with issues or incidents and calling the emergency services when needed.



Due to the nature of our business and this specific role, there are other ad-hoc tasks that occur throughout the annual lifecycle – this list is not exhaustive.



Who you are:

You’ll enjoy providing a warm welcome to visitors, parents/ carers, residents, couriers and contractors their properties.

Engaging and want to help the residents have the best experience ever.

Good common sense and are eager to help and find solutions.

Take pride in your appearance and how you communicate with others.

Organised and work through a list of set tasks within a certain time frame.

Can you speak other languages? An amazing bonus as 80% of their residents are international.

Excellent timekeeping

Flexible in your approach to work tasks. This will help support other property teams.

Good level of computer literacy.


Apply today if you can work 12-hour shifts - 8:00 pm - 8:00 am, 4-on-4-off rota pattern (including weekends and bank holidays).


£28,780K


ASAP start

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