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Night Concierge

2 months ago

London, United Kingdom Integra Healthcare Full time

Integra People are recruiting for our client in SW4

PURPOSE OF THE JOB

The Night Concierge will provide first contact, safeguarding and support to the clients at night in the project. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.

The Night Concierge will demonstrate a non-judgemental attitude and an understanding of the issues faced by the client group who may be experiencing complex issues such as mental and / or physical ill health, challenging behaviour, substance use and offending.

Whilst this is a lone working position, the Night Concierge will have access to advice and support from the Out-of-Hours management on-call service.

KEY RESPONSIBILITIES
- To provide overnight waking cover at the service and be the first point of contact for clients during the night
- To maintain the safety and security of residents and the building by supervising the entry and exit of the building, undertaking regular Health and Safety checks, monitoring the CCTV system and addressing challenging behaviour effectively
- To maintain a full and accurate log of events, report on incidents, record contact with clients and report any maintenance issues
- To take immediate appropriate action in the event of an emergency
- To respond to medical emergencies with first aid and follow up by making contact with emergency services and the on-call manager. Appropriate training will be provided
- To ensure a safe and healthy environment for residents by undertaking any cleaning and basic maintenance duties as necessary

**Job Types**: Full-time, Part-time, Temporary contract, Temp to perm

**Salary**: From £12.88 per hour

Schedule:

- Day shift
- Flexitime
- Night shift

Work Location: In person

Reference ID: SW4 NC

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