General Manager

1 month ago

Greater London, United Kingdom Caprice Holdings Ltd. Full time

Caprice Holdings stands as a culinary cornerstone, embodying the epitome of sophistication and excellence in the heart of London. Renowned for our iconic restaurants, we curate unparalleled dining experiences that seamlessly blend culinary artistry with timeless elegance. Each venue within the Caprice Holdings portfolio is a testament to our commitment to setting the standard for exquisite hospitality. We are seeking a seasoned and dynamic General Manager to lead one of our esteemed establishments. This role is instrumental in maintaining our legacy of unparalleled hospitality. Join our team and be part of a journey where every meal becomes a celebration, and every moment is infused with the spirit of gastronomic perfection.


Responsibilities


Leadership Excellence

- Lead and inspire a diverse team, fostering a culture of exceptional service and professionalism.

- Set and uphold high standards for operational performance, ensuring the team consistently exceeds guest expectations.

Financial Acumen

- Manage financial aspects, including budgeting, forecasting, and cost control, to achieve and exceed revenue targets.

- Implement strategies to optimize profitability without compromising on quality or guest satisfaction.

Guest Experience Enhancement

- Constantly seek ways to enhance the overall guest experience, from arrival to departure.

- Address and resolve guest concerns promptly, ensuring a positive and memorable dining experience.

Team Development

- Recruit, train, and develop a high-performing team, fostering a culture of continuous learning and growth.

- Conduct regular performance reviews, providing constructive feedback and recognition.

Strategic Planning

- Contribute to the development and execution of strategic plans to drive business growth.

- Stay abreast of industry trends and competitor activities to maintain a competitive edge.


Qualifications:

- Proven experience as a General Manager in a high-end restaurant or hospitality establishment.

- Exceptional leadership and communication skills.

- Strong financial acumen and budget management experience.

- A passion for delivering outstanding guest experiences.

- Flexibility to work evenings, weekends, and holidays as needed.


If you are a dynamic leader with a passion for the culinary arts and a proven track record in upscale hospitality, we invite you to apply. Join Caprice Holdings and be a part of an iconic legacy.


We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged.

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