AI Architect

3 weeks ago


London Area, United Kingdom LTIMindtree Full time

About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.


Job Title: AI Architect

Location: London, UK

Full time


Job Description:


Key Responsibilities

· Lead the strategic vision for AI implementation in contact center operations

· Develop and articulate thought leadership content through white papers, presentations, and speaking engagements

· Guide cross-functional teams in implementing cutting-edge AI solutions

· Partner with stakeholders to identify opportunities for AI innovation

· Evaluate emerging AI technologies and their potential application

· Mentor teams on AI best practices and implementation strategies

Required Qualifications

· Master's degree or Ph.D. in Computer Science, AI, or related field

· 12+ years of experience in AI/ML development and implementation

· 5+ years of specific experience with contact center AI solutions

· Experience with Azure AI and cloud services such as Azure OpenAI, Azure ML , Azure DevOps etc.

· Proven track record of successful AI strategy development

· Strong understanding of NLP, chatbots, and voice analytics

· Experience with contact center platforms like Genesys



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