Sales Consultant

4 days ago


United Kingdom Canadian Affair Full time

Realistic earnings potential of £37.5K+ (uncapped commission), in addition to an excellent pension scheme, private health insurance, a superb staff travel programme (including 2 confirmed flight tickets from day 1) remote working and much more.


The Role:

  • We are looking for experienced, full-time sales consultants with both passion and expert knowledge of Canada.
  • Adept at tailor-making holidays, the successful candidate will have a flair for selling and demonstratable experience of achieving sales targets.
  • You must be able to work under-pressure, be a proven team player and be confident in operating multiple systems and platforms simultaneously.
  • You should be organised, self-motivated and able to prioritise as well as happy to service those clients who are already booked, to a high standard.
  • The successful candidate must be able to learn and adapt quickly, use initiative and respond well to feedback from managers, peers and clients.
  • The ideal candidate will have experience in and solid understanding of a hybrid contact centre environment.


Key responsibilities:

  • To use your extensive knowledge of Canada to build bespoke, complex itineraries to suit each individual client’s needs and desires.
  • To demonstrate passion and mastery on every call with regards to both the brand and the products we sell.
  • To be able to build rapport and maintain relationships with direct customers and B2B partners.
  • To demonstrate an understanding of selling principles and apply accordingly.
  • To be driven to achieve targets and overcome challenges and barriers with converting quotes to bookings.
  • To fulfil admin and customer service duties, aligned to the sales role.


Skills / Experience / Requirements:

  • Strong sales and customer service skills
  • Strong influencing skills with the ability to engage and persuade the client.
  • Pro-active and able to multitask and manage own workload effectively, sometimes having to cope with conflicting demands.
  • Able to communicate confidently and enthusiastically (both verbally and in writing)
  • Agile and open to change.
  • Attention to detail, strong numeracy, and strong IT/systems skills (experience of travel and GDS booking systems – preferably Galileo)


Shift pattern:

37.5 hr working week.

Mon – Fri, shift patterns 0900-1730hrs or 1000-1830hrs

Sat – 1000-1600hrs (every 3rd Saturday).



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