Mortgage Administrator
2 weeks ago
Mortgage Administrator
West Malling, Kent
We are working with a well established Mortgage lender, on their search for an administrator to join the growing team.
Key Responsibilities:
- Support to Specialist Consultants in the processing of residential or second charge mortgage applications
- Call handling and monitoring as part of the team
- Assisting correspondence between the sales team and introducers
- Managing a busy inbox of external referrals for new enquiries and responding in a timely and appropriate manner
- Liaising with lenders and third parties on behalf of the consultants
- Complete MI tracking and business case level monitoring
- Booking appointments and managing the diary of the colleagues when requested
- Undertaking basic administrative duties across the business
- Booking appointments with lenders and clients where appropriate
- Working in line with our FCA regulatory requirements, including but not limited to the Data Protection Act, Data Security and Anti Money Laundering procedures
Skills / experience required:
- Motivated and focused self-starter who has the ability to learn new skills quickly
- Strong organisational and communication skills
- Detail oriented with commercial awareness of business requirements
- A strong grasp of written English
- Excellent proof-reading skills
- Computer literate in Word, Excel and PowerPoint
- The motivation to go above-and-beyond for our customers
- Able to provide excellent customer service
- The computer and numeracy skills needed to excel in a highly regulated environment
- A flexible approach to work, and the ability to work well as part of a dynamic team
- Positive attitude with a strong desire to learn and progress
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