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Operations Representative
5 months ago
A leading cargo business is seeking an Operations Assistant to join the team in the Camberley area
Full Job Description
Your Company:
The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients.
As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation.
Your Role and Responsibilities
While in this position your duties may include but are not limited to:
• Handling queries that come inbound to the business via the telephone
• Proactively and carefully making bookings with airlines to meet customer needs
• Overseeing the imports and exports processes, ensuring that issues are handling appropriately
• Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs
• Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers
• Ensuring that cargo is tracked appropriately
• Providing information on job costings
• Dealing efficiently with customs entries and associated queries
• Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information
What you will need to Apply:
To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience. Good communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems.
What you will get in Return:
For the successful candidate, the company is offering a starting salary in the region of £29,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards.
As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally.
