Application Support Engineer

2 months ago

Birmingham, United Kingdom SCC Full time

Application Support Engineer - DV and NPPV3 CLEARED - £700/day Inside IR35 – Birmingham (Hybrid) – 10 Months Contract (SCC FLEX CONTRACT)


We're seeking a DV and NPPV3 CLEARED Application Support Engineer to join our client to deal with service requests, changes, problems and incidents as part of a 2nd line team.

Your Responsibilities as the Application Engineer:

  • Working within a service team monitoring components such as web servers, applications servers, log files, disk space and MS-SQL databases
  • Maintaining middleware such as: IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks.
  • Report writing with tools such as PowerShell, JavaScript, HTML and SQL.
  • Working as part of a second line support function following incident management through to incident resolution.
  • Ensuring the entire application estate aligns within Application Lifecycle Management.
  • Working with third party suppliers, stakeholders and departmental ICT teams to help deliver patch/release of applications while coordinating vendor support.


As a successful Application Engineer, you will have:

  • Strong experience in writing and executing complex SQL queries and Familiarity with stored procedures, views, functions, SQL jobs for Microsoft SQL databases.
  • Robust experience with multi-tasking and time management skills, with a practical, methodical and structured approach to work - able to work on own initiative and within a team environment.
  • Excellent communication with strong listening, written and verbal communication skills.
  • Strong analytical and problem-solving skills to provide root cause analysis of problems and viable solutions, including appropriate mitigations.
  • Ability to read and analyse application logs to identify issues and escalate as necessary.


If you are the Application Engineer we are after, apply now with your CV. Immediate start. References required.


NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing.

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