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Service Architect

2 months ago


London Area, United Kingdom Smart DCC Full time

Enterprise Service Architect (24 Month Fixed Term Contract)


London or Manchester – hybrid working (2 days a week onsite, 3 days remote based)

The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities.


What will you be doing?

  • Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team
  • Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services and products to a target operating model.
  • Owning and delivering end to end service architecture packages through robust planning and management (including RAID) ensuring that Service Design supports programmatic/project delivery dates
  • Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations
  • Acting as an SME interface to program/projects for Operational colleagues by leading and moderating workshops to identify, interpret, qualify and, where necessary, improve
  • Producing enterprise service architecture artefacts which include, but are not limited to,
  • High level Service Designs, system data, plans, and Ways of working documents


What are we looking for?

  • Extensive experience in a similarly high level Service Architecture role
  • Experience in Service Design and Architecture, this is not a technology focused architecture role
  • Experience acting as an SME interface to program and projects
  • Extensive experience producing enterprise service architecture artefacts which include, but are not limited to, High level Service Designs, system data, plans, and Ways of working documents
  • Experience producing iterative Impact Assessment’s identifying the impact of change
  • Excellent, proven senior stakeholder management experience


About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.


Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact Charlotte Thompson or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.


What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, please contact charlottef.thompson@peregrineresourcing.com

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact charlottef.thompson@peregrineresourcing.com

Capita Opportunity Statement:

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.