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Customer Service Executive

4 months ago

West Sussex, United Kingdom Network Scientific Recruitment Full time

Do you have customer service experience? Are you looking for a new challenge with a unique and innovative healthcare business?


Our client are a global healthcare company who provide a highly unique offering to their customers. They are at the forefront of the industry and provide a patient-focused service which can deliver a huge range of health benefits for the future. They are now looking to recruit a Customer Service Executive to join their growing team.


Responsibilities will include working closely with customers to ensure all of their requirements are met, this will consist of speaking over the phone and via e-mail, ensuring payments are made correctly, ensuring all administration is up to date and being responsible for any post-sales follow up. You will look to troubleshoot errors and correct them in a timely fashion as well as preparation and quality checking payment information and invoices.


To be considered for the role you will have experience of working within a customer services environment ideally within some form of scientific sales but this is not mandatory. You should have a professional and effective telephone manner, be highly organised and able to work in a fast-paced environment. Furthermore, you should be able to work well as part of a team as well as autonomously and have the ability to communicate effectively both internally and externally. You should be driven and ambitious with a keen passion for working with others.


You will be rewarded with a friendly, inclusive working environment, competitive salary and company benefits as well as the opportunity to join a great business at an exciting time.


For more information or to apply, please contact Chris Vinter.


Due to the volume of applications received on a daily basis, we find it incredibly difficult to respond to each and every one. Should you not hear back from us within two weeks, please assume your application was unsuccessful on this occasion.


Network Scientific is an award-winning science recruitment agency specialising in the provision of temporary, permanent and contract recruitment services to the scientific and related technical industries. We’re an ethical and knowledgeable consultancy passionate about our candidate care.

If you feel this role is not right for you but are interested in other opportunities in the sector, please take a look at our company website.


Please note that all applicants for this role should be able to prove that they are legally entitled to work in the UK. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.