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Operations Coordinator £30,000.00

1 month ago


City Of London, United Kingdom TCM IP Services Full time

Company Description


TCM IP Services is a City of London based company that delivers best-in-class IP-based solutions. Led by a management team with a track record of successful project deliveries, TCM IP Services works closely with clients to ensure timely and cost-effective deployment of solutions. The company is ISO Accredited, prioritizing quality in every project and maintaining health and safety standards for all deliveries. TCM IP Services offers end-to-end managed service solutions for projects and ongoing client maintenance and support.


Role Description


This is a full-time hybrid role for an Operations Coordinator at TCM IP Services. The Operations Coordinator will be responsible for managing day-to-day operational tasks, providing customer service, and offering administrative assistance. While the role is based in the City of London, this role offers the flexibility of working three days a week from home and two days in the office. You will report to the Operations and Business Support Manager and provide critical support across various functions, including purchasing, compliance, Operations & Maintenance (O&Ms), and general administrative tasks.


Salary:


£30,000.00 - £35,000.00


Key Responsibilities:


  • Support the purchasing process by liaising with engineers and suppliers to collate orders in a timely manner, often to tight deadlines.
  • Raise accurate purchase orders and issue them to suppliers.
  • Order materials, plant, and hire equipment against relevant projects.
  • Consolidate supplier invoices and credit notices.
  • Build and maintain relationships with suppliers, negotiating prices where possible.
  • Ensure compliance with company policies and industry regulations.
  • Assist with the preparation and maintenance of O&M manuals and documentation.
  • Perform general administrative tasks, including diary management, travel arrangements, and correspondence with clients and internal teams.
  • Identify and implement ways to optimize business processes and systems.
  • Maintain accurate records and documentation to a professional standard.


Essential Experience and/or Qualifications Required:


  • At least 5 years of experience in an administrative or similar role.
  • Previous experience with purchasing and supplier management.
  • Excellent phone etiquette and communication skills, both written and verbal.
  • Strong organizational and time management skills with attention to detail.
  • Proficiency in Microsoft Office tools (Word, Excel, Outlook).
  • Ability to manage multiple tasks and priorities simultaneously.
  • Strong negotiation and problem-solving skills.
  • Self-motivated with the ability to work independently and as part of a team.
  • Full UK driving licence is preferred.


Personal Attributes:

  • Ability to work well with others within the team.
  • Capability to work on own initiative.
  • Effective and accurate communication skills.
  • Organized and able to identify and prioritize work effectively.
  • Strong written and verbal communication skills.
  • Accuracy and attention to detail.
  • Willingness to learn new skills and drive personal development.