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Projects & Operations Lead

2 months ago

City Of Nottingham, United Kingdom Nzime Ltd Full time

Location: Nottingham, UK (Hybrid working available)


Company: Nzime


About Nzime: At Nzime, we believe that energy beats everything. This drive fuels our "Never Sit Still" ethos, pushing us to dig deeper, think bigger, and resist the obvious. We're a digital creative agency based in Nottingham, known for creating meaningful, impactful experiences that solve real problems for our partners. Whether it’s brand proposition, digital strategy, or content creation, we’re all about bringing fresh ideas and delivering results that matter.


Role Overview: We’re on the lookout for a Projects and Operations Lead who shares our passion for creative solutions and operational excellence. This role is all about balancing the big picture with the details, leading projects from conception through delivery, and ensuring our operations run like a well-oiled machine working alongside an established account management department. If you're someone who thrives in a fast-paced environment, loves optimising processes, and enjoys leading a team to success, this might just be the perfect role for you.


What You’ll Do:


Project Management:

  • Own the end-to-end delivery of digital and creative projects, ensuring they’re completed on time, within scope, and on budget.
  • Develop and manage detailed project plans, coordinating with clients, internal teams, and stakeholders to keep everything on track.
  • Use your problem-solving skills to anticipate challenges and implement solutions before they become issues.


Operations Management:

  • Keep our agency’s operations running smoothly by optimising workflows, managing resources, and refining processes to improve efficiency and output.
  • Work closely with our leadership team to align operational strategies with our growth goals, ensuring we’re always moving forward.
  • Oversee resource allocation, ensuring our teams have what they need to deliver their best work.


PM Team Leadership:

  • Lead and inspire a wider project management team, fostering a culture of collaboration and continuous improvement.
  • Conduct regular check-ins, provide feedback, and support team members in their professional development, ensuring everyone is motivated and performing at their best.


Client Relations:

  • Act as a key point of contact for our clients, building strong relationships and ensuring we exceed their expectations. 
  • Partner with our account management team to understand client needs and provide strategic guidance that drives success.


Performance Monitoring & Reporting:

  • Track and analyse key performance metrics related to project delivery, operational efficiency, and team productivity.
  • Provide regular updates to senior management, using data-driven insights to recommend improvements and drive operational excellence.


What You’ll Need:

  • A proven track record in project management within a digital or creative agency.
  • A deep understanding of digital products, web development, and creative processes.
  • Exceptional organisational skills and the ability to juggle multiple priorities.
  • Strong leadership qualities with a passion for developing teams.
  • Excellent communication skills, both with clients and internal teams.
  • Experience with project management tools (e.g Monday.com, Asana).
  • A proactive, solution-oriented mindset that thrives under pressure.


Why Nzime?

  • Join a vibrant, creative team that values innovation and quality.
  • Work on diverse projects that challenge and inspire you.
  • Enjoy a flexible working environment with opportunities for remote work.
  • Benefit from competitive salary and growth opportunities within a dynamic agency.
  • Amazing culture and a close collaborative team that loves what they do 


How to Apply: If you’re ready to bring your energy and expertise to Nzime, we’d love to hear from you. Please send your CV to people@nzime.com 


Nzime is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We believe in celebrating diversity and are dedicated to creating an inclusive space for all team members.