Program Manager
4 weeks ago
Job Title: Programme Manager
Starting: ASAP
Duration: To be confirmed
Hours: Monday to Friday, 9 – 5.30
Location: Croydon, South London
Band: 8D
Pay:
£41 – £47ph PAYE
£45ph - £51ph PAYE Inclusive of holiday pay
£49ph - £55 Umbrella
All rates are depending on skill, experience and pay type
Duties:
- To lead on drawing together ED Quality Improvement Plans
- To liaise with project leads to ensure robust sub plan in place
- To arrange ED Bi-weekly Improvement Group meetings
- To design and implement an exception reporting framework
- To work with individual leads and ensure actions are being progressed
- To update risk register to reflect risk management approach and mitigation
- To identify and support establishing key protocols for support
- To identify a set of key critical success factors against each element of improvement plan
- To establish weekly meetings with ED leads to establish clarity and focus on improvement
- To ensure regular updates to the ED team through attendance to existing meetings/groups.
- Provide communication progress and story boards for engagement with wide ED team
- Local changes to be communicated by informing at ED Huddles
- To develop communicative tools
Essential Experience:
- Experience working on a Band 8 Level
- To have experience working under time pressure
- Experience working in a Emergency Department
- Leading a team
- Knowledge of implementing an improvement plan
- Experience of healthcare systems and legislation
Desirable Experience:
- Post Graduate degree
- Project Management Qualification
Person Specification:
- Excellent communication skills both over the phone, via email and face to face
- Strategic thinker with excellent analytical skills
- Good interpersonal skills
- Ability to work under tight deadlines
- Excellent organisational skills
- Excellent analytical skills
- A logical approach to problem solving
- Ability to deal with difficult situations in a professional manner
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