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Relationship Enablement Support Officer
3 weeks ago
Join a leading global bank, committed to innovative and responsive banking experiences. They value creativity, efficiency, and dedication, providing an environment where dynamic individuals can thrive and innovate.
As a Relationship Enablement Support Officer, you will play a crucial role in supporting the relationship management teams by handling a high volume of operational and administrative tasks. This position is pivotal in allowing our front-line teams to focus on client-facing activities, as you manage the back-end processes ensuring a seamless client experience.
Key Responsibilities:
- Provide end-to-end management of client requests, including account modifications, additional account setups, and overdraft management.
- Support the relationship management team by facilitating the operational execution of client services.
- Ensure accurate and timely processing of client transactions, maintaining constant communication with clients throughout the process.
- Handle a portfolio of 20-30 live cases, adhering to strict service level agreements (SLAs).
Ideal Candidate:
- Previous experience in middle office or similar administrative roles within financial services, with a keen interest in increasing client interaction.
- Exceptionally organized with the ability to manage high volumes of work efficiently.
- Excellent communication skills, both written and verbal, with a majority of tasks conducted via email alongside occasional client calls.
- A proactive team player who enjoys working collaboratively in a small, dynamic team environment.
Interview Process
Two-stage interview focusing on values-based competencies and alignment with the business and client culture.
Day Rate: £200 per day (PAYE)
Only one day a week in office
Contract Type: Maternity cover with potential extension
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (1-hour lunch break)
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London Area, United Kingdom Maru Search & Consultancy, a CRG Company Full timeJoin a leading global bank, committed to innovative and responsive banking experiences. They value creativity, efficiency, and dedication, providing an environment where dynamic individuals can thrive and innovate. As a Relationship Enablement Support Officer, you will play a crucial role in supporting the relationship management teams by handling a high...
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Camden Area, United Kingdom Maru Search & Consultancy, a CRG Company Full timeJoin a leading global bank, committed to innovative and responsive banking experiences. They value creativity, efficiency, and dedication, providing an environment where dynamic individuals can thrive and innovate.As a Relationship Enablement Support Officer, you will play a crucial role in supporting the relationship management teams by handling a high...
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Camden Area, United Kingdom Maru Search & Consultancy, a CRG Company Full timeJoin a leading global bank, committed to innovative and responsive banking experiences. They value creativity, efficiency, and dedication, providing an environment where dynamic individuals can thrive and innovate.As a Relationship Enablement Support Officer, you will play a crucial role in supporting the relationship management teams by handling a high...
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London, United Kingdom HSBC Full timeRelationship Enablement Support OfficerPay Rate: £200 Per Day PAYE / Inside IR35 London (Hybrid)6 Month contractRelationship Enablement Officer The UK Relationship Banking division manages the Bank’s existing client relationships with technology and life science organisations and investment funds in the UK and Europe. The Group is also responsible for...
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