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Gp Receptionist
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Stalybridge, United Kingdom Staveleigh Medical Centre Full time**Job summary** Staveleigh Medical Centre is a high achieving GP surgery based in the heart of Stalybridge Cheshire. We pride ourselves on our patient-centered culture and foster collaborative working amongst our entire team. We have a fantastic opportunity for a motivated, organised & efficient team player to join our dynamic team of patient advisors...
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Gp Receptionist
3 months ago
Stalybridge, United Kingdom Staveleigh Medical Centre Full time**Job summary** Staveleigh Medical Centre is a high achieving GP surgery based in the heart of Stalybridge Cheshire. We pride ourselves on our patient-centered culture and foster collaborative working amongst our entire team. We have a fantastic opportunity for a motivated, organised & efficient team player to join our dynamic team of patient advisors...
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Gp Receptionist
3 months ago
Stalybridge, United Kingdom Staveleigh Medical Centre Full time**Job summary** Staveleigh Medical Centre is a high achieving GP surgery based in the heart of Stalybridge Cheshire. We pride ourselves on our patient-centered culture and foster collaborative working amongst our entire team. We have a fantastic opportunity for a motivated, organised & efficient team player to join our dynamic team of patient advisors...
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Flexible/Roaming Senior Administrator
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Stalybridge, United Kingdom Gtd Healthcare Full timeJob summary gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. An excellent opportunity has arisen for a part time Senior Administrator to work across the Tameside & Derbyshire locality. We have8 practices in Tameside and 1 in Derbyshire, majority of them have free car...
Medical Secretary
2 months ago
Job summary
Grosvenor Medical Centre has a fantastic opportunity for a medical secretary to join their team on a part-time basis, for 38 hours per week.
This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice management team.
Hours:
Monday -11:00 - 18:30
Tuesday -10:00 - 18:30
Wednesday - 10:00 - 18:30
Thursday - 10:00 - 18:30
Friday - 13:30 - 18:30
Main duties of the job
The successful candidate will be responsiblefor undertaking a wide range of secretarial and administrative duties and provide administrative support to the multidisciplinary team.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
About us
Grosvenor Medical Centre is a busy practice with a friendly, welcoming team, serving a patient population of over 6000.
Job description
Job responsibilities
Main duties include - but are not limited to
Providing a full secretarial service including efficient typing, copy-typing and word processing, for all GPs and health professionals, as required, including the use of ERS. This includes the typing of emails, letters, reports, patient referrals, meeting minutes, memorandums, etc., in an accurate and quality manner; Handling patient and practice queries, regarding hospital appointments and treatments, confidentially; Designing template letters and forms for use throughout the practice, as required; To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To provide cover for members of the team during periods of sickness and annual leave. Actioning incoming emails, including the processing of incoming letters. Data input into patient records as necesary Performing any reasonable administrative tasks, as requested by the practice manager, including reception cover.Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.Confidentiality
Attention is drawn to the confidential aspects of this post. All matters relating to doctors or patients in this practice must be regarded as strictly confidential. Any breach of this requirement will constitute gross misconduct and may result in your dismissal. You should also be aware that regardless of any action by your employer a breach of confidence could result in a civil action for damages.
Person Specification
Experience
Essential
Experience on working in a healthcare setting Experience in working in a multidisciplinary team Customer service experience Experience of using EMIS
Desirable
Experience as working as a medical secretary Experience of using the ERS referral management system
Knowledge and Skills
Essential
Excellent communication skills (written and oral) Strong IT skills, including audio typing Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure
Qualifications
Essential
Educated to GCSE level or equivalent
Desirable
GCSE Maths and English (C or above)