Health Records Clerk

2 weeks ago

Haywards Heath, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

Job overview

There are various teams with different roles within the Dept that together facilitate the smooth running of the Heath Records Library Services to the University Hospitals Sussex NHS Foundation Trust. As an extension of the Central Library its function is to provide delivery and secure storage for casenotes to be used by Clinical Staff in the delivery of patient care.

Briefly the roles include creating, locating, and retrieving case notes from all areas of the Trust. Dispatching notes on request for clinics and assessments fully prepped and in a timely and effective manner.

Tracking and re-filing all case notes returned to the department and patient documentation within the casenote whenever necessary. Contributing to the reputation of the Health Records Library by answering the telephone in a friendly and pleasant manner and maintaining University Sussex Hospitals NHS Foundation Trust is looking to recruit a Health Record Clerks to work in our Health Records Departments based at Brighton and Princess Royal Hospital Haywards Heath

Medical Records has several Teams which all work together for the delivery of the Service.

Main duties of the job

The role involves pulling, prepping, filing ,tracking, culling, archiving and sourcing missing notes for medical records for the delivery of service to Outpatient Clinics and Theatres.

You will interact with administrative and clinical staff at PRH and RSCH and use a number of software programmes to trace, prep and track records to ensure the timely delivery of records.

This role involves covering areas with shortfalls across the Trust.

You may be asked to work in any part of the Medical Records Depts across the site you are assigned to. You would not routinely be asked to move between major towns but we may request this from time to time. 

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Detailed job description and main responsibilities

You will need to be accurate and numerate and used to achieving and sustaining deadlines; whilst working with minimum supervision. This is a clerical job working within a warehouse environment preparing Health Records for outpatient appointments throughout the Trust which does involve the lifting of boxes containing medical case notes. 

Being able to follow strict Health Record guidelines is an important element to the job, as is adhering to Trust wide policies and procedures. 

An appreciation of the importance of confidentiality is paramount in this department due to the high level of patient information that is stored.

If you are hardworking, have the ability to work to a high standard, are flexible and a good team player, then we would like to hear from you. 

Person specification

Experience

Essential criteria

Administrative experience GCSE or equivalent in English & Maths Grade C and above Clerical experience Familiar with computer systems. Knowledge of data input and use of database. Keyboard skills Experience of working in a confidential environment (including telephone contact)

Desirable criteria

Medical Records experience

Equality, Diversity, and Inclusion

Essential criteria

Evidence of having championed diversity in previous roles (as appropriate to Evidence of having undertaken own development to improve understanding of equalities issues

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