Opening Supervisor

4 weeks ago

London, United Kingdom KERB Full time

WHAT: Opening Supervisor

WHEN : ASAP

LOCATION: Seven Dials Market

REPORTS TO: Assistant General Manager

SALARY: £15.00 per hour


Company Overview

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses, and operate Seven Dials Market - our flagship central London food hall  - that sees 40,000 visitors eat and drink at our 20 independent food businesses and two bars every week.

We are a hospitality obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up. 

Role Description

We're on the lookout for an Opening Supervisor to join our awesome team whose role will be to make sure our place is ready to rock when our guests arrive. 

This is a great opportunity for someone who is ready to take ownership of the whole venue when on shift and prepare for when you are not, to ensure that all front and back of house areas are organised and always ready for service in keeping with the operational standards.  This is an impactful role which will secure the smooth operation of the whole venue.  If you see that we can do something better, tell us and then let’s get it implemented

Responsibilities

  • Execute and oversee the venue's opening checklist, ensuring that all areas are prepared and ready for guests
  • Responsible for the floor set up prior to the venue opening. It will include handling kegs, managing stock deliveries and moving furniture in preparation for opening - this role may require an element of heavy lifting.
  • Manage and receive deliveries, making sure that orders are correct and rejected if they are not, invoices signed off and the deliveries properly distributed and stored
  • Responsible for smooth running of the venue from kick off so you will be leading on important admin tasks like preparing and completing checklists, printing daily briefs, team allocation sheets etc.
  • Always looking for ways to improve our efficiency, back of house operations, training and team communication
  • Working together with the senior bar team to set up our 2 bars prior to opening - your job is to make sure the checklists and briefings are ready and the rota is on point
  • Conduct routine checks of the kitchen area to maintain cleanliness, health, and safety standards of the venue
  • Conduct routine checks of two bars to maintain cleanliness, health, and safety standards of the venue
  • Leading on the maintenance of a tidy store, cellar and all BOH areas
  • Be in charge of stock management.
  • Prepare the bar area for service, including stocking supplies, setting up the bar, and ensuring all necessary equipment is in working order.
  • Oversee back-of-house and cellar operations, including inventory management and organisation.

Requirements and skills

  • Demonstrated experience in supervisory roles and a strong background in venue opening and closing procedures.
  • Excellent people skills, confidence with customers, traders, large teams and developing long-term relationships.
  • An interest and understanding of London's street food industry and wider food scene.
  • Positive and flexible attitude, with the ability to think laterally and willing to problem-solve.

Desired but not essential

  • Personal licence holder - is a bonus.
  • Experience in managing deliveries, verifying orders, and maintaining inventory.

What you’ll get by joining KERB

  • Generous F&B discount across KERB food and drinks
  • CODE app membership
  • Access to Employee Assistance Program (Hospitality Action)
  • Perks at Work discounts
  • 28 days holiday pro rata (including bank holidays) 
  • A London Living Wage and Disability Confident Committed employer
  • A Best Companies accredited employer

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

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