Supervisor OP Patient Financial Counselor

4 weeks ago

Par, United Kingdom crescentiasolutions Full time
MustHaves
  • Revenue Cycle Lead and/or SupervisoryExperience
  • Fully proficient in Epic (PatientAccess & PT Financial Counseling)
  • Bachelors Degree or equivalent related workexperience.
  • 5 years in a fastpaced customerservicedriven healthcare (Ambulatory ED and Inpatient)environment
  • MassHealth Certified ApplicationCounselor
NiceToHaves
  • Bilingual/Multilingual
  • Experience working in a union/representedenvironment.
  • Oversight for staff working inmultiple ambulatory locations plus the EmergencyDepartment.
JobDescription
POSITION SUMMARY: Responsible for dailyoperations of Patient Financial Counseling Outreach Department.Supervises the daily activities of Certified Application Counselorsand support staff engaged in assisting patients with applying andenrolling in medical and dental insurance. Engage in training support functionsassociated with Patient Financial Counseling. Assures staffcompliance with Certified Application Counselor Organizationregulatory requirements. Prepares a variety of reports andrecommendations to monitor and improve staff performance anddepartment operations. Works cooperatively with Patient AccessFinancial Services and other department employees and managers forthe purpose of achieving the departmental goals providing excellentcustomer service and maximizing revenue opportunities for theHospital.

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