Operations Manager

3 months ago


Nottingham, United Kingdom InHealth Group Full time

Job summary

InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our Imaging Services Managers are a vital part of the InHealth team and are responsible for understanding customers requirements whilst ensuring the service fulfils our contractual obligations. As a People Manager, you will mentor and develop your team to deliver on our vision to make healthcare better.

Main duties of the job

In your role as Operations Manager, your skills and expertise will provide leadership so that we deliver high-quality radiography services at all times. By adopting an approach of continuous improvement, you will deliver efficiencies in line with the budget and never lose sight of patient and customer satisfaction. You will also lead on all operational management of the team and service, identifying new revenue streams and building great relationships with our customers.

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

Job description

Job responsibilities

Job title: Operations Manager

Salary: Competitive

Hours: hours per week

Location: Nottingham Specialist Imaging Centre

InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our Imaging Services Managers are a vital part of the InHealth team and are responsible for understanding customers requirements whilst ensuring the service fulfils our contractual obligations. As a People Manager, you will mentor and develop your team to deliver on our vision to make healthcare better.

What you will do:

In your role as Operations Manager, your skills and expertise will provide leadership so that we deliver high-quality radiography services at all times. By adopting an approach of continuous improvement, you will deliver efficiencies in line with the budget and never lose sight of patient and customer satisfaction. You will also lead on all operational management of the team and service, identifying new revenue streams and building great relationships with our customers.

You will:

Be an experiencedmanager witha proven track record and credibility leading a multi-disciplinary team Be educated about CQC, EA, IRMER,IRR and ARSAC requirements, Health & Safety, Infection Control,MRI Safety,the Data Protection Act and Caldicott Principle. Have developed organisational and time management skills that enable you to prioritise conflicting demands Be able to turn strategic plans into actions and successful results Have proven competency in verbal and written communication Be computer literate with accurate data entry skills and attention to detail Have a professional and cooperative attitude even when under pressure

You should apply if you have experience of:

Handling and dispensing of radioactive isotopes Using imaging equipment (MRI, PET-CT, CT, Ultrasound) Working at a similar management level within the healthcare setting Being involved in the attraction, recruitment, selection and retention process Managing complex budgets and overseeing contract management KPIs P&L, customer and facilities management Setting departmental objectives and plans Building business and commercial relationships at different levels Leading multi-disciplinary teams and supporting personnel to achieve success Using information management systems Person Specification

Qualifications

Essential

Please see full job description.

Desirable

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Experience

Essential

Please see full job description.

Desirable

Please see full job description.

Additional Criteria

Essential

Please see full job description.

Desirable

Please see full job description.

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