Charity Database and Information Officer

1 week ago

Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Job summary

We are looking for a pro-active database and information officer to join our skilled, friendly and enthusiastic Operations team at Newcastle Hospitals Charity. You will work to maintain and administer the Beacon database, to develop new and improve existing processes, to maximise the efficiency and use of the database across the organisation, and to produce analytical reports to support fundraising and marketing activity.

Newcastle Hospitals Charity (NHC) is the official charity for Newcastle Hospitals, one of the largest NHS Foundation Trusts in the UK, and home to two of the best hospitals in the world. A founding member of NHS Charities Together, NHC has an ambitious 5-year strategy to help our hospitals go further whether it be for patients, for the community or for world-class medical research.

37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS method of payment is a salary deduction from your first month's pay.

Main duties of the job

To lead in the management and development of the Charity's CRM and its supporting systems. Ensure that Charity policy regarding Data Protection and Information Governance is adhered to. To assist in the, collection, storage, and updating of charity constituent information and the development of data collection processes To lead in the retrieval and analysis of data from a variety of data sources to support fundraising and supporter engagement. To ensure all data to be populated into CRM system is accurate and complete To be responsible for producing reports as required and support analytical work of the Charity.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

About us

Our staff oversee over 2 million patients 'contacts' each year, delivering high standards of healthcare from the following sites:o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job description

Job responsibilities

Whether your background is in the private, public or charity sector, the right candidate will demonstrate the following key skills and attributes:

Educated to degree level or equivalent qualification / experience. Good communication and interpersonal skills able to communicate accurately and effectively across a multi-disciplinary team (both verbal and written). Ability to prioritise tasks and demonstrate organisational and time management skills. High level of accuracy and attention to detail. Excellent IT skills including database systems, office software and online platforms. Able to problem solve and use own initiative. Experience in working with databases. Previous experience of data entry / data management. Experienced in using Microsoft Office (Particularly Excel and Word). Ability to collate, analyse and present accurate data. Able to work effectively as a member of a team Flexible and adaptable

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you

Person Specification

Qualifications & Education

Essential

Educated to degree level or equivalent qualification / experience.

Desirable

Evidence of ongoing professional development

Knowledge & Experience

Essential

Experience in working with databases. Previous experience of data entry / data management. Experienced in using Microsoft Office (Particularly Excel and Word).

Desirable

Knowledge of charity database system Previous use of a business intelligence tool Previous experience in a health care or charity environment. Good working knowledge of data protection laws and polices including GDPR and PECR

Skills & Abilities

Essential

Good communication and interpersonal skills able to communicate accurately and effectively across a multi-disciplinary team (both verbal and written). Ability to prioritise tasks and demonstrate organisational and time management skills. Excellent IT skills including database systems, office software and online platforms Able to problem solve and use own initiative High level of accuracy and attention to detail. Able to work effectively as a member of a team Ability to collate, analyse and present accurate data.

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