Social Media and Community Executive

3 weeks ago

London, United Kingdom Tangle Teezer Full time

Job title: Social Media andCommunityExecutive

Flexibility:Hybrid working with flexiblehours

Reporting to:Senior Social MediaManager

Location:WFH/The Office based in BrixtonLondon

Whoare we

Helping you have healthyhair has been our mane goal since 2007. No matter your hair typestraight curly fine fragile or coily our range of gentle brusheswill leave you with healthierlooking hair and less breakage. Withtools for every stroke of your routine from massaging to detanglingand blowdrying to styling theyre your daily dose of confidence. Soyou can take on whatever tangles life throws your way.

TheRole

We are looking for a SocialMedia and Community Executive to join our team and help us createand manage engaging content across our channels Instagram TikTokYouTube Pinterest and Threads (and future channels). In this roleyou will get to work across daytoday channel management contentcreation community support as well as analysing data across oursocial commerce channel and paid social campaigns.


Inthis role youll get to:

  • Take ownership of scheduling contentacross our channels.
  • Create monthly contentcalendars based on themes outlined by the Senior Social MediaManager.
  • Coordinate with our pro and creatorsquad fostering relationships renewing contracts and craftingmonthly briefs to deliver engagingcontent.
  • Support the Senior Social MediaManager in developing and implementing Social Media strategiesfocusing on our key markets (the UK and the US) and influencerdistributor markets.
  • Ensure that creator feesare within the allocated monthly budget review the performance ofeach creator and scout for potentially newcreators.
  • Manage community engagement bymonitoring user engagement engaging with relevant contentidentifying opportunities tracking brand sentiment and proactivelyaddressing potential issues.
  • Review taggedcontent across IG & TikTok and request necessary usagerights for repurposing.
  • Responsible forshooting inhouse UGC aligned to campaigns outlined by the SeniorSocial Media Manager.
  • Support the Senior SocialMedia Manager on the monthly report owning slides on competitoranalysis consumer insights and TikTok boosting. Identify trends andprovide actionable recommendations for continuous improvement.
  • Demonstrate familiarity with paid social mediaand support in working with creators for paid activation.
  • Demonstrate familiarity with Social Commercechannels particularly TikTok Shop and IG Shop.
  • Support the Senior Social Media Manager indeveloping and implementing Social Media strategies to support ourkey markets (the UK and the US) and provide our distributor marketswith a monthly content overview.
  • Work with theSenior Social Media Manager to manage the workload of freelance/Social Media assistant developing team management skills.
  • Responsible for staying uptodate with thelatest social media trends and industry developments and beproactive in implementing them into our channels weekly.
  • Collaborate with internal teams includingmarketing PR Ecommerce and creative to ensure social mediaactivations align with business goals and brandmessaging.


Whatwe are looking for inyou:

  • Experience as aSocial Media Executive.
  • Ability to workcrossfunctionally and buildrelationships.
  • Attention to detail and strongcoordination skills.
  • Creativity and ability togenerate content ideas.
  • Uptodate on the latestindustry trends and developments.
  • Proactive inseeking out new content ideas and channelopportunities.

We know thatimposter syndrome can get in the way of meeting spectacularcandidates so please dont hesitate to apply even if you dont tickeverything on the list wed love to hear fromyou

Thegood Stuff:

For all your hard workand dedication we have fantastic rewards for you

  • A flexible workplace with core hoursfrom 10 am to 4 pm.
  • Salary up to35k.
  • Performancerelated bonus of 10% based onannual salary.
  • 25 days holiday with the optionto buy more holiday days.
  • Enhanced FamilyPolicies.
  • Period & MenopausePolicies.
  • Enhanced Pensionscheme.
  • Life Assurance 4 xsalary.
  • Medical Insurance withAxa.
  • Medical cash plan.
  • Enjoy a meetingfree Friday with a 4.00 pmfinish to kickstart your weekend.


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