Associate Director

1 week ago

Basingstoke, United Kingdom Lilly Full time

We’re looking for people who are determined to make life better for people around the world.

Purpose of the Job:

Product Supply and Logistics team is responsible for end-to-end supply chain in one of the fastest growing Hubs across the International Business Unit. You will be responsible for delivering medicine to patients in the UK, Ireland, Sweden, Denmark, Norway, Finland, and Iceland.

What You’ll Do:

Lead with Vision : Supervise and direct a dedicated team of professionals, including our talented colleagues in the UK, Ireland, and Denmark.

Drive Excellence : Oversee individual logistic service providers (LSPs) and distributors across multiple countries, ensuring seamless operations and commercial processes.

Strategic Impact : Play a crucial role in driving efficiency and improvements in our operation.

What We’re Looking For:

Strong Leadership and Influence : Thrive in an environment where ambiguity is the norm and quick, strategic decision-making is essential.

Pressure Performers : Excel under time pressure, using your skills to deliver results that make a difference.

Change Champions : Embrace and implement change, taking on the opportunity to shape an area of immense strategic importance for Lilly.

Key Responsibilities:

Oversee “end-to-end” supply chain of Lilly products across all NE Hub Countries.

Typical distribution model in Key Hub market is “Direct to Pharmacy” where Lilly is responsible for all supply chain nodes to the actual dispensing point. Management of LSPs within a highly regulated cGDP environment is critical in the distribution process.

Responsibilities include:

Manage commercial & operational execution of delivery through third party logistics providers. 

Work closely with Global Business Solution (GBS in Cork) to ensure all Order to Cash business processes are compliantly executed: order management, credit management, supply replenishment, delivery, and cash collection.

Lead local governance and communication ensuring timely review and accurate demand statement is available to manufacturing.

Operational analytics: review trends and executing on necessary supply decisions.

Compliantly manage all pricing, alternative access schemes and other commercial programmes

Administer SAP and LSP pricing to ensure compliance with approved Lilly pricing.

Identify, define & develop commercial opportunities:

Provide guidance on the development of commercial schemes including requirements of key customers (e.g. UK National Health Service)

Develop proposals and participate in IBU and Internal approval & implementation working closely with PRA colleagues with a focus on effective administration of schemes in a complaint and customer-oriented fashion.

Define and lead commercial administration support including contract preparation, payment & accounting administration, return on investment calculation, data review & analytics.

Administering and documenting Product donations approved through Compassionate Use programmes or requests.

Ensure that all active schemes are document and compliant, always “audit ready”.

Manage Commercial “Business to Business” (non Mounjaro key accounts), e.g. Pharmacy multiples, Compounders, home delivery providers etc.

Visit customers and build relationships. Be ready to handle escalated commercial issues.

Direct commercial and operational support & liaison with Brand Teams, Sales Teams & Key Account Managers.

Manage customer & commercial communications, principally through the management of the Lilly Customer Care organisation (Lilly and TPO), but also conduct field visits as required.

Strategic portfolio management

Lead strategic projects including seeking out and executing innovative and higher value (patient, HCP, Lilly) distribution options, implementing product discontinuation and/or divestment, driving strategic responses to legislative changes etc.

Leverage technology and AI to drive efficiency.

Minimum Requirements:

5+ years of supply chain operational and commercial experience. Experience in Pharmaceutical or related healthcare industry is a plus.

An unwavering commitment to creating exceptional customer experiences (patient, doctor, nurse, pharmacist, payer), demonstrated for example through marketing/sales, medical, compliance, project roles, operational, procurement or others).

Skills:

Strong leadership and influence both with internal and external groups.

Bold, strategic thinking. 

Finds motivation in creating a path forward – ability to challenge status quo and/or look at barriers in a different way and try different approaches (innovate) to achieve a goal.

Curious, willing to ask questions and seek understanding; demonstrate high learning agility.

Proactive.

Ability to successfully work across functions and with external partners.

Organisational skills and ability to manage multiple priorities and projects.

Ability to both see the bigger picture as well as deal with attention to detail.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

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