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Data Entry Support

4 months ago


Manchester, United Kingdom Intrahealth Ltd Full time

Job summary

IntraHealth are recruiting Data Entry staff to joinour Immunisation & Vaccination Team in the handling of informationsurrounding the immunisation and vaccinations across Greater Manchester.

Applicants will work within a team and supportthe delivery of IntraHealths expanding immunisation and vaccinationprogrammes. Successful candidates will be responsible for accurate inputting ofall clinical immunisation data received onto our clinical system. They willalso need to communicate via telephone and email to parents/carers, schools,GPs and any other clinical professionals, and provide assistance in othergeneral office duties.

Main duties of the job

To provide a high standard of service and provide general assistance to the Immunisation Team Project a positive and friendly image to service users, either in person or via the telephone Receive, assist and direct parents and carers in accessing the appropriate information or guidance they require. Resolve queries/problems from patients, parents, carers and associated staff Data entry on clinical system To undertake duties as necessary, in line with the changing needs of the company Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice To support others in the development and application of knowledge and skills in practice Identify resource issues which affect learning, development and performance and alert the appropriate managers General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

About us

IntraHealthis one of the UKs leading provider of NHS Primary and Community Care services.We serve a range of patients across our three divisions of Primary Care (generalpractice), Pharmacy and Clinical Services which includes anticoagulationmonitoring, patient medication reviews and childhood immunisation programmes.

We alsoprovide management and clinical support to other GP practices and NHS bodies. We are awell-established organisation having provided NHS services since the companywas founded in 1999. Our team is made up of GPs, Advanced NursePractitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health CareAssistants (HCAs) and local administration teams supported by a centralisedback office function; providing finance, HR, administration and data analysissupport.

We operateNHS services across the North East, North West and Yorkshire.

Job description

Job responsibilities

Operational Duties

To provide a high standard of service and provide general assistance to the Immunisation Team Project a positive and friendly image to service users, either in person or via the telephone Receive, assist and direct parents and carers in accessing the appropriate information or guidance they require. Resolve queries/problems from patients, parents, carers and associated staff Data entry on clinical system To undertake duties as necessary, in line with the changing needs of the company Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice To support others in the development and application of knowledge and skills in practice Identify resource issues which affect learning, development and performance and alert the appropriate managers General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Communicationand key working relationships

The Administrative support will communicate effectively with other team members, in a pleasant and friendly manner The Administrative support will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication

Personal/Professional Development

The post-holder will participate in training programmes as part of their personal and professional development Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Information Process and Quality

Input accurate information about Immunisations to ensure accurate retrieval of information for monitoring and auditing processes Maintain confidentiality of information relating to children, parents and staff Take necessary precautions when transmitting information Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Effectively manage own time and workload Person Specification

Qualifications

Essential

Good level of general education Experience working in an administrative or data entry role

Desirable

Experience of delivering immunisation programmes Knowledge of Immunisation programmes, the impact on public health and the national and local agenda Experience working on Clinical Computer systems

Experience

Essential

Experience working in an administrative or data entry role

Desirable

Experience of delivering immunisation programmes Knowledge of Immunisation programmes, the impact on public health and the national and local agenda Experience working on Clinical Computer systems