Consulting Manager, WSP
4 weeks ago
About the Role
Key Areas of Responsibility:
Thoughtfully recruit, develop, manage and retain a diverse, remote team of consultants supporting Workday’s applications.
Promote a team-orientated, challenging and innovative work environment.
Maintain and continuously improve the consulting on-boarding, performance management and career development process.
Collaborate with the Resource Manager and Sales and Engagement Managers to effectively staff engagements and build the appropriate skills necessary among Workday consulting resources to ensure project success.
Drive team and individuals to achieve high customer satisfaction levels.
Ensure the consultants are adhering to the activities, processes and procedures outlined in Workday’s Implementation methodology.
Administer consultant incentive compensation plans
Contribute to the strategic direction of the organization through leading and participating in internal initiatives.
Conduct discovery activities to understand customer requirements, timeline and scope to accurately estimate projects in one or more of the following functional areas
Deliver the full suite of service offerings designed to assist customers toward self-sufficiency including but not limited to: Feature Adoption Workshop, Functional Review, Health Check and Expert Assist
About You
Basic Qualifications
3+ years of consulting experience in change management or management consulting
10+ years of software consulting experience on large, enterprise projects
4+ years as a people manager and/or relevant experience leading an implementation team
Workday certification in one or more product areas will be required as a condition of employment
Other Qualifications
Strong organizational and project management skills
2+ years as a people manager preferred
Capable of influencing and interacting with senior executives, internally and externally teams
Leading and influencing large design meetings towards an effective and collaborative outcome
Ability to collaborate with other organizations within Workday effectively
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