Partner Services Executive

2 weeks ago

High Wycombe, United Kingdom Origin Frames Ltd Full time

Join Our Team as a Partner Services Executive

Are you ready to embark on a career where your passion for customer satisfaction and building positive relationships truly makes a difference? Look no further At Origin, we're not just about exceptional products - we're about exceptional service and support that exceeds our clients' expectations. As a Partner Services Executive, you'll be the driving force behind ensuring our clients receive nothing short of excellence. We're looking for someone who embodies our core values of excellence, professionalism, and teamwork.
Maternity cover - 12 Months Fixed Contract with a extension possibility

Your responsibilities will include:

  • Serving as the primary point of contact for customer inquiries, complaints, and issue resolution, you'll provide unparalleled support and foster collaborative relationships.
  • With your keen problem-solving skills, you'll address customer concerns promptly and effectively, ensuring their satisfaction long after the sale is made.
  • You'll handle order processing with precision and efficiency, ensuring seamless transactions for our valued clients.
  • You'll play a pivotal role in collecting valuable feedback from our clients, helping us continuously improve and enhance their experience.
  • From assisting with trainings to showroom planning, you'll have the opportunity to contribute to various projects.

The ideal candidate will:

  • You'll bring previous experience in a similar role, coupled with an excellent telephone manner that leaves a lasting impression.
  • A GCSE or equivalent grade A-C in math and English demonstrates your commitment to excellence in communication and problem-solving.
  • While advantageous, experience in a shared mailbox environment is not essential - we value your ability to adapt and learn in any setting.
  • Your exceptional written and verbal communication skills, paired with proficiency in Outlook and MS Office (especially Excel), will set you up for success in this role.
  • You're eager to learn, open to new ideas, and thrive in a collaborative team environment where every member's contribution is valued.
  • Your meticulous attention to detail, coupled with a customer-focused mindset, ensures that no detail goes unnoticed in delivering outstanding service.

If you're ready to make a meaningful impact and be part of a company that's shaping the future of home design and customer service, we want to hear from you Apply now and let's embark on this exciting journey together.

Transform homes. Elevate experiences. Join Origin today

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