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Sales Development Representative

1 month ago

Liverpool, United Kingdom Baselinker Full time

BaseLinker is an All-In-One Multi Channel Management System trusted by over 24k sellers globally. BaseLinker offers proprietary SaaS solutions for merchants that help them scale up, automate, and optimize their businesses across all the sales channels. On top of the best-in-class modules for Order Management, Product Warehousing, Managing Marketplace Listings, and Automating Workflows it offers over 1000+ integrations including Amazon, Allegro, eBay, Etsy, Otto, Kaufland, Idealo, Shopify, WooCommerce, Magento, OpenCart, Deutsche Post, UPS, FedEx, DPD, DHL, QuickBooks, Xero, Slack, Gmail, FreshDesk, and many more. We have already established partnerships with the biggest global marketplaces as well as regional leaders.

Headquartered in Poland, Breslau, Baselinker has 8 independently-run teams across the globe (Brazil, Czech Republic, Romania, India, UK, USA, DACH, India). Currently, we are experiencing exponential growth and are scaling globally. We have made a few acquisitions, set up new businesses, and grown the team significantly (team size 10x growth in last 3 years) - already exceeding 230 professionals. 

We have an exciting opportunity for an experienced Sales Development Representative to join our dynamic team in the UK. You will empower BaseLinker UK clients to transform their e-commerce businesses into automated multi-channel operations. You will manage end-to-end implementation projects, building relationships with top e-commerce brands in the country.

Experience

  • at least 3 years of professional experience in a CS (Customer Success) or Sales role in the SaaS/e-commerce industry
  • experience in B2B sales (knowledge of sales techniques, ability to speak the language of benefits)
  • experience in presenting SaaS products - explaining technical concepts in a simple and accessible way
  • knowledge of CRM systems such as Pipedrive or Hubspot
  • openness and strong relationship-building skills
  • creativity and independence
  • excellent organisation skills (we work 100% remotely)
  • willingness to develop and discover/learn new solutions
  • C1 level of English as minimum

Tasks

  • taking care of clients during the trial period to ensure subscription renewal
  • acquiring new clients - long-term users of our product
  • conducting online presentations for potential clients
  • educating and developing knowledge about the capabilities of our product among new and existing users
  • reporting and analysing progress
  • constant optimisation and improvement of the customer success process
  • market analysis - trends, competition, consumer needs
  • working with a CRM system to manage sales (Pipedrive)

Our offer

  • own product - we decide how we want to develop
  • joining an organisation in a phase of rapid growth
  • a lot of independence
  • remote work
  • long-term cooperation
  • Full Time / Salary + Bonus