Duty Manager

3 weeks ago


Porthmadog, United Kingdom AF Blakemore & Son Ltd Full time

Duty Manager (SPAR Greggs), Porthmadog, North Wales

up to £12.50 p/h (depending on age).

Various shifts available.

We have an exciting opportunity at our award winning Porthmadogstore for a Duty Manager (Greggs at SPAR) to work in our fresh food operation, As a member of the ‘Duty Manager’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

Key Tasks/Responsibilities:

Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the Greggs departmentAssisting the Store Manager to deliver all store operations, objectives and KPI’sManaging, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management styleCarrying out performance management/absence management as appropriate Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shiftsCarrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitorsWorking with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local communityAdhering to all company policies and procedures and processes

Skills / Abilities / Knowledge / Experience

Previous experience of working for Greggs preferredPrevious management or supervisor experience within a food retail or similar fast-paced operationCommitted to achieving and sustaining exceptional customer service standardsAble to plan, organise and prioritise effectivelyAbility to communicate and influence at all levelsAble to take appropriate action and make decisions Committed to promoting collaborative workingEnthusiastic and flexible with a positive attitudeCommitted to developing own skills and apply learning to improve own performance

What's in it for you?

Excellent benefits package including: 

Holiday, Maternity and Paternity leave and pay in excess of statutory entitlementsDevelop your skills and capability in a highly supportive and multi-diverse cultureOutstanding Training & DevelopmentGain hands-on experience in a high volume, fast paced convenience storeGenerous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)Proactive promotion of internal candidatesPaid BreaksFree Tea & CoffeeEarly access to your pay through ‘EarlyPay’24/7 access to your payslips and Rotas via HR/Payroll portalWellbeing support – access to emotional support, counselling, legal and financial adviceCompany Pension SchemeNEST pension schemeCompany Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension SchemeExtra Holidays - Purchase SchemeCycle to work - Bicycle purchase schemeLong Service Awards

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