Product Owner

Found in: Talent UK C2 - 3 weeks ago

London, United Kingdom Domestic & General (D&G) Full time

Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don’t come around often, so this really is a position not to be missed.

Role Purpose:  

D&G is embarking on a transformative journey to redefine customer service in the appliance industry. As the Intelligent Claims Product Owner, you’ll be solving customer problems through innovative technology to reach business objectives. You’ll own the full product cycle from discovery to delivery, through to launch, adoption, and growth. This a new role that has been created to deliver a step change in how we help our customers to fix their appliances, specifically by enabling them to get to a resolution without an engineer having to visit the property – a programme we call ‘Smart-Fix’. 

You’ll lead a dynamic squad focused on developing and launching a suite of intelligent, innovation and customer-centric Smart-Fix solutions. The end goal for this position is deliver and evolve products that utilise multiple data sources to deliver a seamless journey for customers to service their appliances, using data as an input. As the limits of technology advance, we know that we need to take advantage of the growing power of AI to bring cutting-edge service to our customers – this role will be at the centre of defining and building these capabilities. This is a high-profile role and will require a Product Owner who’s comfortable with creating innovative products and experienced in working with a blank canvas. 

Responsibilities: 

  • Lead a cross-functional squad in identifying opportunities, conducting product discovery, and driving the delivery of solutions that leverage AI and data analytics for appliance self-service 
  • Develop deep insights into customer needs and behaviours, establishing feedback loops that help inform product decisions and deliver solutions that exceed expectations 
  • Build strong relationships with key stakeholders across the business, including Engineering, Data Science, UX/UI, Operations, Compliance and Customer Experience to define product requirements, prioritise features, and drive product roadmap execution 
  • Serve as the primary point of contact for stakeholders, providing regular updates on progress, managing expectations, and soliciting feedback to iterate and refine product features 
  • Conduct research and competitive analysis to stay informed about industry trends, emerging technologies, and best practices related to Claims management 
  • Alongside tracking progress against OKRs, define and track KPIs to measure the effectiveness and impact of product enhancements, leveraging insights to drive continuous improvement and optimisation 

Skills and Experience: 

  • Proven track record in product management, with a focus on designing and launching innovative customer service products through data-driven product development 
  • An understanding of Intelligent Claims technologies and concepts, including NLP, ML and AI 
  • Able to understand strategic priorities for the business and subsequently assess opportunities and challenges for the squad 
  • Excellent communication skills, with experience and level of comfort in presenting to senior leaders, and capable of inspiring teams and stakeholders 
  • Agile and adaptable, comfortable working in fast-paced, evolving environments 
  • Demonstrable experience in delivering value from the products that the team produce – linking back to OKRs and wider business objectives 
  • Familiarity with agile product development methodologies and cross-functional team leadership 

Behaviours: 

  • Displays and continuously develops their deep understanding of the context (customers, metrics, market) 
  • Is a true collaborator, both within the squad and with business partners in other functions. Forms and maintains strong relationships with stakeholders 
  • Has a test and learn mindset - thinks big but starts small to validate early 
  • Shows curiosity in new technologies, and is able to think creatively and join the dots between ideas and information 
  • Is a storyteller and can communicate a vision and new ideas in a way that inspires others 

 


  • Product Owner

    4 days ago

    London, United Kingdom Intelligent People Ltd Full time

    AdTech Product Owner / Senior Product Owner / Product Manager needed by leading AdTech provider! Our Client provides a range of unique and market-leading platforms which allow stakeholders to ideate, design, produce and distribute video content. This is a new role in a rapidly evolving, disruptive sector; as such the successful Product Owner / ProductManager...

  • Product Owner

    3 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    **Product Owner** An amazing opportunity has recently arisen for a Product Owner to join one of the UK's leading charities, based remotely (with office space available)! The passionate Product Owner will have the opportunity to play a key part in managing the Salesforce CRM system, as well as being able to work closely with internal stakeholders and business...

  • Product Owner

    3 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    **Product Owner** A brand new and exciting opportunity has recently arisen for a Product Owner to join one of the UK's leading charities, based remotely (with office space available)! As the enthusiastic Product Owner, you will have the opportunity to play an instrumental role in the organisation and will work on the Salesforce marketing cloud system. You as...

  • Product Owner

    2 days ago

    London, United Kingdom Consortia Full time

    Are you a Product owner, wanting to work in a business intelligence company, that has doubled in size in the last 12 months? I have an exciting new role for a Product Owner, working on a 0-1 data heavy, subscription SaaS product that supports the pharmaceutical industry. Your department will be already established, with this new product development being...

  • Product Owner

    2 days ago

    London, United Kingdom IQ Talent Solutions Full time

    **Product Owner, Investment Management** **London/Remote Hybrid** Leading Investment Management business, looking to hire an experienced Product Owner to join a product team focused on Data within the business, this is a fantastic opportunity to join a long term contract focused on making data a key asset across the business. The Product Owner will...

  • Product Owner

    5 days ago

    London, United Kingdom RedCat Digital Full time

    Working for a very well-funded consumer fintech app, the Product Owner - Growth will work as part of a cross-functional product team to build and shape truly innovative digital products from the ground up, specifically focused within the Growth tribe. They will be launching into Europe later this year and the US next year. The Product Owner - Growth will...

  • Product Owner

    Found in: Talent UK 2A C2 - 5 days ago

    London, United Kingdom RedCat Digital Full time

    Working for a very well-funded consumer fintech app, the Product Owner - Growth will work as part of a cross-functional product team to build and shape truly innovative digital products from the ground up, specifically focused within the Growth tribe. They will be launching into Europe later this year and the US next year.The Product Owner - Growth will be...

  • Product Owner

    6 hours ago

    London, United Kingdom La Fosse Associates Full time

    **Product Owner - Billings Platform - £60,000 - London/Hybrid** Are you a talented Product Owner looking for an incredible opportunity to join a market-leading legal company? La Fosse Associates are currently partnering with this business to recruit for a passionate and innovative Product Owner to join their team. **The Role** The Company is looking for...

  • Product Owner

    4 days ago

    London, United Kingdom eFinancialCareers Full time

    **Senior Product Owner** **London / UK Wide** **£53,000 - £75,000** **Permanent** Currently in search of a Senior Product owner to join one of the UK's leading digital service design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. As a Senior Consultant, specialising in Product, you'll...

  • Product Owner

    1 week ago

    London, United Kingdom Tria Recruitment Full time

    **Product Owner** **£45,000 - £55,000** **London - Hybrid - 1-2 days per week in the office** We are representing a growing B2B technology company based in London who operate in both UK-based and international markets. Due to increasing product demand, they are looking to grow the team. Our client is a small outfit but are owned by a larger, globaltech...

  • Product Owner

    2 days ago

    London, United Kingdom Birch & James Associates Full time

    **Product Owner - Search, Profiles, and Advertising** **The role** We are looking for a hands-on Product Owner to drive the growth and future vision of our client's Search, Profile, and Advertising products. **Role function**: - Develop an understanding of the target market and user base and uses this to guide product decisions - Define and refine the...

  • Product Owner

    6 hours ago

    London, United Kingdom Xpertise Recruitment Ltd Full time

    **Product Owner | London (Hybrid working) | £70k - £95k DOE | FTSE100** One of our FTSE100 clients are looking for a Product Owner to join the Data Engineering team. They are embarking on a huge transformation to the cloud (AWS) and are looking for an individual to own the Data & Insight products across several portfolios. Ifinterested, please see...

  • Product Owner

    1 week ago

    London, United Kingdom Oliver James Associates Full time

    ** Product Owner - London Market Insurance - Hybrid Working - 6 month Contract ** - Key Skills: - STRONG Product owner Experience - 3-5 years minimum - London Market Insurance - a MUST HAVE - Strong delivery roadmap experience - Strong customer journey experience - STRONG Stakeholder management skills

  • Product Owner

    Found in: Appcast UK C C2 - 5 days ago

    London Area, United Kingdom RedCat Digital Full time

    Working for a very well-funded consumer fintech app, the Product Owner - Growth will work as part of a cross-functional product team to build and shape truly innovative digital products from the ground up, specifically focused within the Growth tribe. They will be launching into Europe later this year and the US next year.The Product Owner - Growth will be...

  • Product Owner

    Found in: Appcast UK C2 - 4 days ago

    London Area, United Kingdom RedCat Digital Full time

    Working for a very well-funded consumer fintech app, the Product Owner - Growth will work as part of a cross-functional product team to build and shape truly innovative digital products from the ground up, specifically focused within the Growth tribe. They will be launching into Europe later this year and the US next year.The Product Owner - Growth will be...

  • Product Owner

    Found in: Whatjobs ES C2 - 5 days ago

    London Area, United Kingdom RedCat Digital Full time

    Working for a very well-funded consumer fintech app, the Product Owner - Growth will work as part of a cross-functional product team to build and shape truly innovative digital products from the ground up, specifically focused within the Growth tribe. They will be launching into Europe later this year and the US next year. The Product Owner - Growth will be...

  • Product Owner

    Found in: Appcast Linkedin GBL C2 - 5 days ago

    London Area, United Kingdom RedCat Digital Full time

    Working for a very well-funded consumer fintech app, the Product Owner - Growth will work as part of a cross-functional product team to build and shape truly innovative digital products from the ground up, specifically focused within the Growth tribe. They will be launching into Europe later this year and the US next year.The Product Owner - Growth will be...

  • Product Owner

    1 week ago

    London, United Kingdom Adecco Full time

    **Product Owner - Mobile/Applications - Flex Working** **London** **£51,000 per annum** Product Owner - Mobile/Applications Flex Working Key Tasks Product owner will facilitate improved mobile services for the university through the development and implementation of the product road-map. Define the overall strategy for their university's mobile...

  • Product Owner

    21 hours ago

    London, United Kingdom eFinancialCareers Full time

    The Product Owner will represent technology, interacting with the primary business owner. This role will be expected to bridge the gap between technology and the business to help nurture a long-standing collaborative partnership. To succeed in this role, you must be able to: collaborate with senior business stakeholders, be commercially minded, constantly...

  • Product Owner

    4 days ago

    London, United Kingdom Experis LTD Full time

    Product Owner 12 Months £600 -£700 per day The company is completely Agile/Scrum based and look for applicants with experience in the Methodology to come on board. Having used it for a number of years prospective Product owners will have an experience within a company that embraces the methodology asthe best way to drive forward their products, you will...