Taxi Manager – Heathrow Airport

2 months ago

Longford, United Kingdom Apcoa Parking Full time

Taxi Manager – Heathrow Airport - Full-Time, 4 on 4 off, 12-hour shifts - £37,645.00   per annum - FULL UK DRIVING LICENSE ESSENTIAL

Do you have previous experience within the Taxi Industry? Do you have excellent communication skills and a full UK driving license? Are you able to take initiative and make choices that are right for our customers? Do you have a desire to learn and succeed in your role?

We are currently seeking a dynamic and experienced person to join the team as a Taxi Manager at Heathrow Airport. In this role, you will be responsible for overseeing the front-line Taxi Team and managing relationships with self-employed taxi drivers. 

As part of the APCOA Management team, you will play a crucial role in ensuring the delivery of excellent service across all aspects of the taxi operation. 

Reporting to the Operations Manager, your main duties will include: Regulating taxi availability, Enforcing operating standards Maintaining effective communication with internal and external stakeholders.

Knowledge of licensing conditions is advantageous, as you will be required to ensure compliance with relevant regulations.

Additionally, you will be the secondary contact in the absence of the Airport Operation and Contract Managers, ensuring staffing levels are maintained, SLAs are met, and daily reports are provided to management and clients. 

Join us in this exciting opportunity to contribute to the success of our taxi operations at Aberdeen Airport.

So, could you be our Ideal Candidate?

The ideal candidate will have strong leadership and communication skills, a keen eye for detail, and the ability to handle customer service issues effectively. We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.

What we require from you:

A full UK driving license Previous experience within the Taxi Industry Previous management experience Proven Customer Service skills Be able to open, operate and close documents using MS Office suite Aptitude to be flexible and deliver demanding targets Talent to manage and motivate your team 

We'll ensure you're rewarded for all your hard work, which is why we offer a great benefits package which includes but is not limited to:

Salary £37,645.00 Per Year / Hourly rate £17.24

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

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